Strategic Change Enablement Lead

Manulife; Montreal; Hybrid; CAD 113,000 - 163,000; Full time

Benefits offered by this job

Health benefits

Retirement savings plan

Paid time off

Job summary

Manulife is seeking a Manager of Change Management to lead hands‑on efforts helping teams understand and prepare for changes to processes, technology, roles and ways of working. You will partner with change leaders, stakeholders and transformation teams to translate impacts into practical actions that support implementation and adoption.

This role blends analytical thinking with strong communication and relationship skills, bringing structure and follow‑through to complex change initiatives.

Qualifications

• Experience in change management, business transformation, continuous improvement, project delivery or business‑readiness activities.
• Experience supporting impact assessments, stakeholder engagement, communications, learning or business‑readiness activities.
• Strong analytical skills with the ability to organize complex information and translate it into clear actions.
• Strong communication, facilitation and stakeholder‑management skills.
• Ability to manage multiple priorities and operate effectively where requirements and solutions continue to evolve.

Responsibilities

• Assess change and business impacts across processes, roles, responsibilities and ways of working.
• Gather and synthesize current‑ and future‑state information from stakeholders and transformation teams.
• Identify impacted stakeholder groups, risks, dependencies and required interventions.
• Translate complex changes into clear implications and actions for employees and leaders.
• Support readiness, adoption and post‑launch activities to reinforce new ways of working.

Skills

Change management

Business transformation

Continuous improvement

Project delivery

Business readiness

Job description

Manulife is seeking a Manager of Change Management to lead hands‑on efforts helping teams understand and prepare for changes to processes, technology, roles and ways of working. You will partner with change leaders, stakeholders and transformation teams to translate impacts into practical actions that support implementation and adoption.

This role blends analytical thinking with strong communication and relationship skills, bringing structure and follow‑through to complex change initiatives.