Strategic Canadian Key Accounts Leader

Evermark; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Evermark is a newly formed beauty and personal care company building a portfolio of iconic brands and accelerating growth in Canada. The Customer Business Manager will own Metro/PJC, Dollarama, and regional accounts, driving mutual, profitable growth and leading joint business planning.

Reporting to the Head of Sales, Canada, you will develop relationships, manage volume and trade spend, and partner with Marketing, Finance, and Supply Chain to execute plans that maximize profitability and market

Qualifications

• Excellent strategic thinking and the ability to use data to build business plans.
• Strong understanding of category management, shopper marketing, and shopper insights.
• Ability to work cross-functionally with marketing, finance, supply chain, and R&D.
• Operates with urgency and a results-oriented mindset.
• Excellent written, verbal and executive communication skills.

Responsibilities

• Build and maintain strong relationships with Metro/PJC, Dollarama, and regional accounts.
• Lead annual planning with Brand, Finance, and Supply Chain to align with customer strategies.
• Develop and execute Joint Business Plans (JBPs) to drive mutual growth.
• Own volume delivery, forecast accuracy, and disciplined trade spend management.
• Drive trade investment effectiveness and year-over-year efficiency gains.
• Lead Category Management initiatives, including assortment and planogram development.
• Manage customer financials from contract creation through deduction resolution.
• Serve as key point of contact across internal and external stakeholders.

Skills

Category management

Shopper marketing

Shopper insights

Cross-functional collaboration

Data-driven planning

Presentation skills

Relationship-building

Influencing skills

Communication skills

Job description

Evermark is a newly formed beauty and personal care company building a portfolio of iconic brands and accelerating growth in Canada. The Customer Business Manager will own Metro/PJC, Dollarama, and regional accounts, driving mutual, profitable growth and leading joint business planning.

Reporting to the Head of Sales, Canada, you will develop relationships, manage volume and trade spend, and partner with Marketing, Finance, and Supply Chain to execute plans that maximize profitability and market