Strategic Account Manager — Enterprise Growth & Delivery

Tru; Toronto; Hybrid; CAD 80,000 - 90,000; Full time

Benefits offered by this job

100% employer-paid benefits

Hybrid work arrangement

Team events

Job summary

Tru is seeking an Account Manager to own strategic client relationships and drive growth across enterprise accounts in a hybrid Toronto-area role. Travel to client sites is required to support collaboration and client engagement.

You will manage a portfolio of approximately $1M to $3M, coordinating with internal delivery, marketing, and technology teams to translate business priorities into actionable digital initiatives across CRM, marketing automation, commerce, analytics, and digital

Qualifications

• 4–6 years in account management or related fields.
• Experience with enterprise or agency environments.
• Strong client relationship and storytelling abilities.
• Willingness to travel for client engagements.

Responsibilities

• Own and support 4–6 key client relationships within a $1M–$3M portfolio.
• Translate client requirements into actionable digital and technology initiatives.
• Lead quarterly business reviews and develop short- and long-term roadmaps.
• Collaborate with engineering, marketing, strategy and delivery teams to define scope, milestones and budgets.
• Identify opportunities for account growth and contribute to proposals and SOWs.
• Monitor account health, risk, and client satisfaction, addressing issues proactively.

Skills

Client relationship mgmt

Strategic account planning

Cross-functional collaboration

Communication

Education

Bachelor’s degree

Tools

HubSpot

Salesforce

Adobe Experience Cloud

Google Analytics

CommerceTools

Job description

Tru is seeking an Account Manager to own strategic client relationships and drive growth across enterprise accounts in a hybrid Toronto-area role. Travel to client sites is required to support collaboration and client engagement.

You will manage a portfolio of approximately $1M to $3M, coordinating with internal delivery, marketing, and technology teams to translate business priorities into actionable digital initiatives across CRM, marketing automation, commerce, analytics, and digital