Strategic Account Manager

Hilti Canada

Toronto

On-site

CAD 80,000 - 85,000

Full time

3 days ago

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Benefits offered by this job

Medical/Dental/Vision

Company vehicle provided

Pension plan with matching

Generous PTO

Parental leave

Back-up daycare

Employee Assistance Program

Growth opportunities

Job summary

Hilti Canada is seeking a Strategic Account Manager to own relationships across a defined region and drive growth through executive partnerships. You will develop strategic direction, share-of-wallet initiatives, and coordinate cross-functional teams to deliver solutions for large accounts.

You will build plans across multiple hierarchies, demonstrate consultative selling, and manage local framework agreements. Travel to the U.S. for initial training is expected.

Qualifications

Bachelor's degree or equivalent work experience.
Five (5) year direct sales experience working directly with customers.
Demonstrated success as a Hilti Account Manager or developing key customer accounts.
Participation in international business travel to the United States for training.
Ability to effectively present and influence C-Suite Executives.
Ability to build relationships and work with all levels to drive strategy and revenue.
Extensive experience with Salesforce.com and disciplined SFDC execution.
Experience on strategic projects with long-term focus.
Experience reading construction documents (preferred).
Experience in preparing professional sales presentations and quotes.
Demonstrated ability to sell to senior/executive leaders.
Thrives independently and in a team, with strong communication and networking.

Responsibilities

Make outside, face-to-face sales to an assigned set of customers, strengthening Hilti's market position.
Build account development plans for up to ten hierarchies to drive strategic topics and standards.
Work with strategic business developers to implement local framework agreements.
Demonstrate consultative selling and analyze customer needs for products or services.
Demo Hilti products and services in person for client engagement.
Identify key roles on jobsites and secure appointments with decision makers.
Collaborate with departments (materials, logistics, credit, marketing, technical services, customer service).
Maintain company assets including vehicle, inventory, laptop, and phone.
Participate in construction industry trade organizations to build relationships and understand local competitors.
Coordinate efforts of Account Managers to support product/service sales.

Skills

Sales experience

Key account management

Travel for training

C-Suite presentation

Relationship building

Salesforce

Strategic projects

Reading construction docs

Sales presentations & quotes

Senior/executive selling

Team player

MS Office

Professional appearance

Education

Bachelor's degree or equivalent

Tools

Salesforce

MS Office

Job description

Step Up. Drive Change. Make Your

The role of Hilti North America (HNA) Strategic Account Manager (SAM) is to own the relationship of the customers within a specific region represents the largest opportunity for large customer business. This role is responsible for developing executive relationships in partnership with the regional manager and division manager. This includes developing strategic direction and gaining share of wallet through specific strategic initiatives and solutions offerings. This position coordinates the collaboration of the Hilti team and owns the task of developing relationships up, down, and across the customer's organization. The incumbent in this role deeply understands Hilti's product, software, and service solutions. The SAM will work upstream to deliver value (improve business processes / work methods), establish Hilti as a trusted partner and position Hilti for sustainable and accelerated growth. The SAM will cover approximately 10 hierarchies of A/B, L&C, or must win accounts.

What You'll Do

Make outside, face-to-face sales to an assigned set of customers, often through direct assignment within a geographic area while strengthening the company's position or market shares within the assigned group of accounts
Build account development plans for up to ten hierarchies to drive key strategic topics, project and account standards on local opportunities
Work under the guidance of strategic business developers to implement framework agreements locally
Demonstrate consultative selling; collaborate with the customer to analyze and assess the need for a product or service
Demo Hilti products and services in person, face-to-face, with customers.
Identify the key roles on a jobsite and understand their responsibilities and needs; obtain appointments with entry level decision makers at construction/ industrial companies.
Collaborate with a variety of departments (materials management, logistics, credit, marketing, technical services, and customer service)
Care for and maintain company assets, e.g. company provided vehicle, van inventory, laptop, and smart phone to minimize loss due to damage or loss inventory.
Participate in construction industry trade organizations to build relationships and network of contacts as well as understand local competitor value offerings in relative trade.
Coordinate efforts of relevant AMs to support the implementation/sales of products and services to their assigned accounts
Additional duties as assigned

What You'll Bring

This position is not eligible for employer-sponsored work authorization or visa sponsorship (including initial, transfer, or extension), and candidates must be authorized to work in the Canada at the time of application and remain authorized for the duration of employment without the need for sponsorship.
Bachelor's Degree or equivalent work experience, required.
Five (5) year prior direct sales experience working directly with customers, required.
Demonstrated success as a Hilti Account Manager or developing key customer accounts, required.
Participate in the international business travel, to the United States for your initial training. Please note that any travel visa requirements will be your responsibility to obtain and need to be in hand before applying
Ability to effectively present and influence C-Suite Executive, required.
Ability to build relationships and work effectively with all levels of an organization to drive strategy, influencing owner and generating revenue, required.
Extensive experience with Salesforce.com platform as well as disciplined execution on SFDC, required.
Proven ability working on strategic projects that have a longer-term focus.
Experience with reading and understanding construction documents, preferred.
Previous experience of preparing professional sales presentations and quotes for customers required.
Demonstrated abilities with speaking with and selling to senior or executive level leaders in various organizations.
Ability to thrive both independently and in a team environment, required.
Strong communication, relationship building and networking skills, required.
Excellent collaboration skills driven by strong communication skills and business understanding.
Proficient computer skills including MS Office Suite and smartphones, required.
Must maintain a professional business appearance in accordance with HNA dress policy at all times

Vehicle/ Driver's License Requirements

Company vehicle provided for carrying tools/fasteners for product demonstration purposes
Must have valid driver's license and comply with Hilti North America's Fleet Safety Policy requirements

What's In It for You

The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skills sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate is for this particular job posting. Please be advised that a different location may result in a different range. At Hilti, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $80,000 - $85,000 with bonus at target of $22,000-$25,000.

In addition to a competitive base salary and uncapped bonus potential, we offer a robust benefits package including:

Medical/Dental/Vision effective the first day of the month following employment
Team member Only coverage premiums paid by Hilti
Basic Life, Accident and Disability (AD&D) insurance paid by Hilti
Business Travel Accident paid by Hilti
Basic Dependent Life Insurance paid by Hilti
Option Life, AD&D, and Critical Illness for team member and dependents
Short-term Disability paid by Hilti
Registered pension plan with dollar-for-dollar matching up to 5%. Eligible to participate after 12 months of continuous service with immediate vesting
Generous Paid Time Off policy and holidays including two days to give back to your local community
Paid parental leave, sabbaticals, military leave
Up to five days per year of back-up daycare
Employee Assistance Program (EAP), company-paid wellness screenings
Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Working Conditions

Job requires walking on simulated construction sites and uneven surfaces, and may include climbing scaffolding, ladders, and stairs
Simulated construction jobsites may also lead to exposure of excessively loud noises; ear protection is strongly encouraged and may be required on some simulated jobsites
High occurrence of sitting, standing, bending while conducted training exercises

Safety Equipment Required

Hardhat, safety vest, safety glasses, gloves, steel toe boots, and long pants required for working jobsites; must observe and abide by any and all safety regulations as required by Hilti and Canadian Occupational Health and Safety Regulations (COSHR)

Physical Requirements