Store Team Lead - Outdoor Gear & Customer Service

Bass Pro Shops; Delta; Sur place; CAD 28 000 - 31 000; Plein temps

Avantages offerts par ce poste

Discounts on merchandise

Fun work environment

Competitive wages

Excellent benefits

Unlimited career advancement

Bass Pro Cares Fund

Résumé du poste

Bass Pro Shops is seeking a Retail Lead in Delta, BC area to oversee day-to-day operations of a department. You will guide team members, assign tasks, train staff, and ensure procedures are followed while delivering legendary customer service.

The role requires supervisory experience, open weekend availability, and a strong knowledge of outdoor lifestyle products. Starting hourly pay ranges between $20.00 and $22.75, with benefits and growth opportunities.

Qualifications

• Two or more years of supervisory experience in a sales or service environment.
• Open availability – store opening/closing shifts including weekends.
• High school diploma or equivalent preferred.
• Ability to evaluate customers’ needs and make recommendations.
• Ability to provide superior customer service and exceed expectations.
• Ability to use good judgment and logic.
• Experience in outdoor lifestyle or related field is preferred.
• Knowledge of Bass Pro Shops & Cabela’s products is an asset.

Responsabilités

• Provide supervision and leadership to the team in partnership with the manager.
• Delegate tasks with clear direction and ensure execution.
• Foster growth and development through training SOPs and processes.
• Ensure adherence to procedures and report violations to the manager.
• Perform administrative tasks for the department.
• Provide legendary customer service by identifying needs and making recommendations.
• Promote company programs to team members and customers.
• Maintain visual presentation, signage, restocking, and floor cleanliness.
• Resolve customer issues using good judgment and logic.
• Assist in other store areas as needed.

Connaissances

Supervisory experience

Customer service

Judgment

Outdoor lifestyle knowledge

Product knowledge

Formation

High school diploma

Description du poste

Bass Pro Shops is seeking a Retail Lead in Delta, BC area to oversee day-to-day operations of a department. You will guide team members, assign tasks, train staff, and ensure procedures are followed while delivering legendary customer service.

The role requires supervisory experience, open weekend availability, and a strong knowledge of outdoor lifestyle products. Starting hourly pay ranges between $20.00 and $22.75, with benefits and growth opportunities.