Store Supervisor: Flexible Schedules & Customer Care

Shoppers Drug Mart Inc.; Halifax; On-site; CAD 36,000 - 54,000; Full time

Benefits offered by this job

Purchase discount

Flexible schedules

Online learning through Academy

Job summary

Shoppers Drug Mart Inc. in Halifax is seeking a store role focused on customer service, cashiering, and merchandising to support day-to-day operations.

You will supervise cashier and merchandising activities, train staff, and uphold store policies while delivering friendly service to the community. The role offers opportunities to contribute to loss prevention, inventory control and health & safety compliance in a busy retail environment.

Qualifications

• Planning, judgement and decision making are essential.
• Independent thinking in store organisation.
• Problem solving to ensure customer satisfaction.

Responsibilities

• Oversees cashier and merchandising staff compliance with store policies.
• Trains cashiers and merchandisers in job functions.
• Provides ongoing guidance and instruction.
• Manages loss prevention standards and cash office inventory.
• Handles customer inquiries, refunds and exchanges according to guidelines.
• Maintains store appearance and proper product rotation.
• May perform clerical and banking duties.
• Ensures health and safety compliance.
• Performs other duties including cashier duties when needed.

Skills

Planning

Judgement & Decision Making

Independent thinking

Problem solving

Job description

Shoppers Drug Mart Inc. in Halifax is seeking a store role focused on customer service, cashiering, and merchandising to support day-to-day operations.

You will supervise cashier and merchandising activities, train staff, and uphold store policies while delivering friendly service to the community. The role offers opportunities to contribute to loss prevention, inventory control and health & safety compliance in a busy retail environment.