Store Sales & Customer Experience Leader

Michaels; New Minas; Presencial; CAD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid time off

Tuition assistance

Employee discounts

Descripción de la vacante

Michaels NEW MINAS store in Nova Scotia seeks an experienced Sales Manager to lead a high-performing selling culture, drive sales, and elevate the customer experience. You will supervise front-end operations, coach staff, and ensure SOPs and brand standards are consistently applied across the store.

The role requires 3+ years of retail leadership, strong coaching skills, and a focus on omni-channel execution, loyalty programs, and loss prevention.

Formación

• 3+ years retail leadership experience.

Responsabilidades

• Lead and champion a high-performing selling culture across the store and drive strong sales results.
• Oversee front-end and service operations ensuring brand standards and operational execution.
• Coach and develop team members through structured onboarding and ongoing training.

Conocimientos

Leadership

Customer Experience

Coaching

Team Development

Asset Protection

POS & Self-Checkout

Herramientas

POS systems

Self-Checkout

Descripción del empleo

Michaels NEW MINAS store in Nova Scotia seeks an experienced Sales Manager to lead a high-performing selling culture, drive sales, and elevate the customer experience. You will supervise front-end operations, coach staff, and ensure SOPs and brand standards are consistently applied across the store.

The role requires 3+ years of retail leadership, strong coaching skills, and a focus on omni-channel execution, loyalty programs, and loss prevention.