Store Manager - West Edmonton Mall

Melanie Lyne; Edmonton; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Employee discount in store

Dynamic and passionate team

Career development and advancement

Good work/life balance

Job summary

Melanie Lyne in Edmonton is seeking a Store Manager to lead the Laura Canada store team with passion for fashion and customer service. You will motivate a dynamic team and drive a memorable shopping experience for every customer.

You will recruit, onboard, coach and develop staff, ensure sales objectives are met, schedule effectively, and act as a stylist to build customer wardrobes while maintaining a vibrant store environment.

Qualifications

• Minimum of 3 years of experience in a store management position.
• Proven leadership and ability to motivate a team.
• Strong customer service and fashion knowledge.

Responsibilities

• Recruit, onboard, develop and coach team members on exemplary customer service and product knowledge.
• Meet key financial objectives such as sales and transactions per customer.
• Schedule effectively to provide optimal floor coverage.
• Act as a stylist to build personalized wardrobe recommendations.
• Monitor performance through coaching and resolution of issues.
• Collaborate with merchandising to ensure attractive product presentation.
• Support daily operations including receiving, pricing, shipping and store upkeep.

Skills

Leadership

Customer service

Team development

Fashion knowledge

Job description

How will you support the team?

As a role model and business leader, the Laura Canada Store Manager possesses a contagious passion for fashion and customer service. You will motivate and develop a winning team that provides a unique and memorable shopping experience to every customer. You will foster a vibrant, fun, energetic and enjoyable store environment.

• Recruit, onboard, develop and coach team members on exemplary customer service, the promotion of different programs, product knowledge and current trends.
• Ensure that all key financial objectives established are met (sales, closing ratio, dollars per transaction, units per transaction, etc.).
• Schedules effectively to provide optimal floor coverage.
• Act as a stylist to build a personalized wardrobe to the customer.
• Monitor team performance (appraisal, ongoing coaching, conflict resolution, disciplinary action, etc.).
• Collaborate with the person in charge of merchandising to ensure compliance with standards and guidelines while having an attractive presentation of merchandise.
• Support daily operations such as receiving merchandise, changing prices, shipping orders/transfers and keeping the store clean.

The people who thrive with us have/are:

• Contagious passion for fashion and customer service
• A minimum of 3 years of experience in a store management position
• Ability to create a positive work environment where team members are motivated to learn and grow.
• Recognized for their positive leadership and solution-oriented approach.

Benefits:

• Employee discount in store
• Dynamic and passionate team
• Career development and advancement program
• Supportive management team and good work/life balance

Don't miss this opportunity to join an exceptional team!