store manager - retail

Marble Slab Creamery; Victoria; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated and experienced manager to oversee daily operations at their location. This role involves managing staff, planning budgets, and ensuring excellent customer service. You will be responsible for recruiting and supervising team members, implementing pricing policies, and resolving any issues that arise. If you have a passion for leadership and a knack for problem-solving, this is an exciting opportunity to make a significant impact in a dynamic environment.

Qualifications

• 2-3 years of experience in a supervisory role.
• Strong management and customer service skills required.

Responsibilities

• Manage staff, assign duties, and supervise daily operations.
• Plan budgets and monitor revenues and expenses.
• Resolve customer requests and complaints.

Skills

Staff Management

Budget Planning

Customer Service

Problem Solving

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Manage staff and assign duties
• Determine merchandise and services to be sold
• Implement price and credits policies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 3-4 people