Store Manager - Premium Specialty Retail

JRoss Recruiters; Regina; On-site; CAD 58,000 - 68,000; Full time

Benefits offered by this job

Base salary 58k-68k CAD

Performance-based bonus

Health and dental benefits

RRSP matching

Employee assistance program

Wellness program

Employee discount

Job summary

JRoss Recruiters is seeking a Store Leader for a premium specialty brand in Regina. You will own store performance, lead a high-performing team and foster outstanding customer experiences on the sales floor.

You will balance people leadership, sales excellence and operational discipline while building relationships with customers and the local market. Competitive base salary, bonus potential, benefits, RRSP matching and discount are offered.

Qualifications

• Proven leadership experience within specialty, premium or service-driven retail.
• Strong track record of driving sales and building high-performing teams.
• Self-motivated, results-driven, and enthusiastic about selling a quality product.
• Natural ability to coach, motivate and hold people accountable while creating a positive working environment.
• Strong commercial instincts and understanding of key drivers behind store performance.
• Genuine interest in customers and ability to build long-term relationships beyond transactions.
• High standards around presentation, execution and operational discipline.
• Confident working independently and making decisions at store level.
• Energy, initiative and willingness to contribute ideas beyond the status quo.
• Open to working flexible retail hours, including evenings, weekends, and holidays.

Responsibilities

• Lead the overall performance of the store, with accountability for sales, profitability, customer experience and operational standards.
• Create a strong selling culture where the team understands the product, knows the customer and delivers exceptional service.
• Recruit, coach and develop a capable and engaged team, setting clear expectations and growth opportunities.
• Be highly visible on the sales floor, supporting the team, engaging customers and leading by example.
• Build relationships with repeat customers and strengthen the store's connection to its local market.
• Use sales results, customer insights and performance trends to identify opportunities and take action.
• Ensure merchandising, presentation and store standards reflect the premium brand positioning.
• Manage scheduling, payroll, inventory, loss prevention and day-to-day store operations with discipline.
• Partner with senior leadership to execute company initiatives and bring forward ideas from the store.
• Foster a culture of ownership, accountability, collaboration and pride in the business.

Skills

Store leadership

Sales leadership

Team development

Customer experience

Operational discipline

Coaching

Relationship building

Communication skills

Flexible hours

Job description

This is an opportunity to lead a beautifully positioned specialty retail store where product, service and the in-store experience all matter. Our client is an established premium brand with a strong reputation for quality product, outstanding store design and customer experience. The business has built a loyal following by combining a distinctive product offering with knowledgeable service and a genuine commitment to creating stores people want to return to.

They are looking for a store leader who sees retail as more than simply running a location. This person will set the tone for the store, build a high-performing team, develop strong customer relationships and create an environment where people are proud to work, and customers feel genuinely looked after. The successful candidate will be commercially minded, highly engaged on the sales floor and comfortable balancing people leadership, customer experience and operational excellence.

Description

• Lead the overall performance of the store, with accountability for sales, profitability, customer experience and operational standards.
• Create a strong selling culture where the team understands the product, knows the customer and takes pride in delivering exceptional service.
• Recruit, coach and develop a capable and engaged team, setting clear expectations and creating opportunities for people to grow.
• Be highly visible on the sales floor, supporting the team, engaging customers and leading by example.
• Build relationships with repeat customers and strengthen the store's connection to its local market.
• Use sales results, customer insights and performance trends to identify opportunities and take action.
• Ensure merchandising, presentation and store standards consistently reflect the positioning of a premium brand.
• Manage scheduling, payroll, inventory, loss prevention and day-to-day store operations with discipline and attention to detail.
• Partner with senior leadership and other areas of the business to execute company initiatives while bringing forward ideas and opportunities from the store.
• Foster a culture of ownership, accountability, collaboration and pride in the business.

Requirements

• Proven leadership experience within specialty, premium or service-driven retail.
• A strong track record of driving sales and building high-performing teams.
• Self-motivated, results-driven, and enthusiastic about selling a quality product.
• A natural ability to coach, motivate and hold people accountable while creating a positive working environment.
• Strong commercial instincts and an understanding of the key drivers behind store performance.
• A genuine interest in customers and the ability to build long-term relationships rather than focusing only on transactions.
• High standards around presentation, execution and operational discipline.
• Confidence working independently and making decisions at store level.
• Energy, initiative and the desire to contribute ideas rather than simply maintain the status quo.
• Open to working flexible retail hours, including evenings, weekends, and holidays.
• A leadership style that is hands-on, approachable and highly engaged with both customers and employees.

Corporate Culture

• Base salary of $58,000 to $68,000, based on experience.
• Performance-based bonus opportunity.
• Comprehensive health and dental benefits.
• RRSP matching programs.
• Employee assistance program.
• Wellness program.
• Employee discount.

Our client is committed to providing inclusive and accessible recruitment experience. Accommodation for people with disabilities are available throughout the recruitment process upon request.