Store Manager — People & Customer Experience Leader

Dollarama; Bedford; On-site; CAD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Company matched pension plan

Tailor-made training and integration

Career growth opportunities

Job summary

Dollarama is seeking a Store Manager in Nova Scotia to oversee daily retail operations, merchandising, staffing, scheduling, and inventory control. You will lead a team to meet performance goals while ensuring customer satisfaction and adherence to company standards.

Responsible for recruiting, training, coaching, and supervising staff, directing cash handling, opening/closing procedures, and maintaining a safe, welcoming store environment.

Qualifications

• Minimum of two years’ experience in retail and team management.
• Open availability (day, evening, weekend).
• Excellent communication and decision‑making abilities.
• Strong leadership and problem‑solving skills.
• Ability to multitask, prioritize, and thrive in a fast‑paced environment.

Responsibilities

• Overseeing all store operations and ensuring compliance with company policies.
• Leading, motivating, and developing store staff to achieve goals.
• Assisting with merchandising, stocking, and unpacking daily shipments.
• Delivering excellent customer service and resolving complex issues.
• Maintaining visual merchandising standards.
• Ensuring store safety and cleanliness.
• Handling cash management, store opening and closing.
• Providing performance feedback and assigning team tasks.
• Supervising hiring and performance management processes.

Skills

Leadership

Communication

Decision-Making

Multitasking

Problem Solving

Team Management

Job description

Dollarama is seeking a Store Manager in Nova Scotia to oversee daily retail operations, merchandising, staffing, scheduling, and inventory control. You will lead a team to meet performance goals while ensuring customer satisfaction and adherence to company standards.

Responsible for recruiting, training, coaching, and supervising staff, directing cash handling, opening/closing procedures, and maintaining a safe, welcoming store environment.