Store Manager: Lead Team, Elevate Customer Experience

Reitmans (Canada) Limited; Pointe-Claire; On-site; CAD 60,000 - 66,000; Full time

Benefits offered by this job

Paid Time Off

Well-Being Program

Monthly Bonus

Career Advancement

Tuition Reimbursement

In-store discount (70% off personal, -

Job summary

RW&CO is seeking a Store Manager in Canada to lead and inspire a high-performing team, recruit and develop talent, and drive store performance while delivering an exceptional customer experience. You will oversee operations, inventory, and visual standards, ensuring alignment with brand growth and engagement.

You will manage schedules, adapt to a fast-paced retail environment, and apply omnichannel strategies to maximize sales. A strong fashion sense and team leadership are essential for success.

Qualifications

• 3+ years of team management experience in fashion retail or equivalent.
• Demonstrated communication skills and team mobilization ability.
• Capability to be flexible and adapt in a fast paced environment.
• Strong organizational, planning and prioritization skills.
• Proven problem solving skills and decision making ability.
• Ability to maintain performance and quality under pressure.
• Sense of style and solid understanding of the fashion industry.
• Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
• Flexibility to work a variable schedule (evenings, weekends, holidays) based on business needs.
• Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
• High school diploma required.

Responsibilities

• Lead and inspire a high-performing team on the sales floor.
• Deliver an outstanding customer experience and prioritize satisfaction.
• Monitor key metrics and implement action plans to optimize results.
• Attract top talent, plan succession, and develop the team through training and performance management.
• Manage inventory, compliance, and procedures with strong organizational skills.
• Maintain an appealing environment and optimize product displays.
• Propose creative, tailored solutions to dynamic challenges.
• Foster teamwork, collaboration, and employee engagement; ensure dress code adherence.
• Ensure optimal floor coverage, delegate effectively, and plan schedules.
• Maximize sales and customer service by integrating omnichannel solutions.

Skills

Leadership

Communication

Team mobilization

Flexibility in fast-paced environment

Organizational skills

Problem solving

Fashion industry knowledge

POS proficiency

ERP proficiency

Microsoft Office

Flexible scheduling

Education

High school diploma

Tools

POS

ERP

ATS systems

Microsoft Office Suite

Job description

RW&CO is seeking a Store Manager in Canada to lead and inspire a high-performing team, recruit and develop talent, and drive store performance while delivering an exceptional customer experience. You will oversee operations, inventory, and visual standards, ensuring alignment with brand growth and engagement.

You will manage schedules, adapt to a fast-paced retail environment, and apply omnichannel strategies to maximize sales. A strong fashion sense and team leadership are essential for success.