Store Manager — Fashion Retail Leader Driving Sales

Swatch Group; Southwestern Ontario; On-site; CAD 54,000 - 66,000; Full time

Benefits offered by this job

RRSP contributions with company match

Company discount

Life insurance

Paid Vacations

Job summary

Swatch Group is seeking a Store Manager in Ontario to lead store operations and sales growth. You will report to the Brand Manager, drive staff performance, ensure customer service excellence, and uphold Swatch Core Competencies across the team.

The role involves handling daily operations, schedules, payroll, and compliance while maintaining store presentation and brand standards. Strong leadership and customer-focused mindset are essential.

Qualifications

• 3+ years retail leadership experience.
• 5+ years customer service experience.

Responsibilities

• Deliver exceptional customer service and drive sales by coaching the team to meet targets.
• Manage daily operations, staffing, payroll, inventory processes and timely reporting.
• Oversee recruitment, training, and performance development to maintain a high-performing store team.
• Execute visual merchandising and store presentation in line with company standards.
• Maintain safety, policy compliance and act as a role model for procedures.

Skills

Customer Service

Leadership

Operations

Visual Merchandising

Compliance

Staff Scheduling

Payroll

Tools

MS Office

Job description

Swatch Group is seeking a Store Manager in Ontario to lead store operations and sales growth. You will report to the Brand Manager, drive staff performance, ensure customer service excellence, and uphold Swatch Core Competencies across the team.

The role involves handling daily operations, schedules, payroll, and compliance while maintaining store presentation and brand standards. Strong leadership and customer-focused mindset are essential.