Luxury Retail Store Manager | Lead & Grow Sales Team

Swarovski; Toronto; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Product discounts

Employee Assistance Program

Volunteering leave

Learning programs

Job summary

Swarovski Canada is seeking a dedicated Store Manager to lead a high-energy team and deliver an exceptional brand experience in a luxury retail setting in Ontario. You will recruit, coach, and develop staff while driving sales and customer loyalty across diverse clientele.

Join a globally iconic brand that combines fashion and fine jewellery with growth opportunities, learning programs, and employee benefits.

Qualifications

• Minimum 3 years' experience in a multi-cultural retail environment.
• Experience in luxury, fashion/cosmetics/lifestyle brands.
• Excellent leadership and coaching skills.
• Digital proficiency.
• English language skills.

Responsibilities

• Strive for excellence and go beyond in every customer interaction to deliver an exceptional customer experience
• Build a loyal portfolio of existing and new customers
• Recruit, lead and grow a team with a growth mindset, passion and enthusiasm
• Exceed personal and team service and sales targets
• Be the driving force behind new and ongoing service and sales opportunities — directly impacting our growth and success.

Skills

Leadership

Coaching

Digital skills

Luxury retail

English

Job description

Swarovski Canada is seeking a dedicated Store Manager to lead a high-energy team and deliver an exceptional brand experience in a luxury retail setting in Ontario. You will recruit, coach, and develop staff while driving sales and customer loyalty across diverse clientele.

Join a globally iconic brand that combines fashion and fine jewellery with growth opportunities, learning programs, and employee benefits.