Store Manager

Dyson GmbH; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Retail Store Manager to enhance customer experiences and drive sales in their Vancouver location. The role involves managing store operations, coaching the team, and implementing strategies for success. Ideal candidates will have extensive retail management experience, particularly with premium brands, and a passion for customer service. Dyson offers a competitive benefits package, including financial and lifestyle perks, to support employees at every stage of their careers.

Benefits

Dyson Matching RSP contributions

Company Paid Life Insurance

Short-Term and Long-Term Disability

Employee Referral Program

Generous Dyson Product Discounts

Competitive Paid Time Off

Generous Maternity Leave Program

Employee Assistance Program

Qualifications

• Minimum of 5 years experience in a customer facing retail setting.
• 3+ years of retail store management experience required.

Responsibilities

• Elevate in-store guest experience and inspire the team.
• Manage store operations and analyze sales data.
• Create development and training plans for team growth.

Skills

Sales Leadership

Customer Experience

Team Player

Communication

Education

Post-secondary degree

Job description

About Us:

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people.

Dyson launched in Canada in 2006 with our headquarters in the heart of Toronto, where we’ve been recognized as one of the top employers to work for. In recent years, we’ve grown exponentially and expanded our reach with employees working in field sales and our growing number of Dyson Demo Store’s across the country.

At Dyson, we sell by demonstrating. Our Experts, Stylists and Retail Strategy and Operations team are Dyson advocates who know our technology inside out, and are excited by it. They are the face of Dyson, connecting our world-leading and pioneering technology with shoppers and owners.

About the Role:

Responsible for elevating the in-store guest experience by consistently learning, seeking innovation, and putting the customer first in all decisions

Demonstrate strong sales leadership by inspiring the team and taking an active role on the demo floor coaching and mentoring the team to meet and exceed their sales targets.

Lead highly visible retail store operations, while navigating with ambiguity and building cross functional relationships throughout the business.

Build, execute and gain leadership alignment on strategies to drive store operations and customer experience

Create and execute best practices to improve sales and profitability while sharing best practices with key business leaders

Consistently observe and assess the team’s capabilities to create development and training plans for career growth

Manage store P+L to achieve company targets

Analyze sales data to effectively forecast sales and product mix

About You:

Minimum of 5 years robust experience in a customer facing retail setting

3+ years of retail store management experience required

Experience working with a premium or luxury brand is strongly preferred

Must be a highly motivated team player, driven by exceeding sales performance aspirations and creating an innovative customer experience

Ability to be a strong and communicative people leader

Ability to always act with integrity, empathy and respect towards people, co-workers, owners, partners and products

Experience in building strong presentations and communication delivery to various business leaders

Ability to lift, push or pull up to 35lbs

Ability to stand on your feet for up to eight hours at a time

Post-secondary degree preferred but not require

At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter.

Dyson Matching RSP contributions

Company Paid Life Insurance and Accidental Death and Dismemberment (AD&D)

Short-Term and Long-Term Disability

Employee Referral Program

Generous Dyson Product Discounts

Competitive Paid Time Off including Floater Holiday, Sick, and Vacation Time

Generous Maternity Leave Program

Employee Assistance Program

Dyson is committed to fostering an inclusive and accessible environment that reflects the diversity of the community in which we live. If requested, we will provide reasonable accommodation during the recruitment process for persons with disabilities. Contact us at [e-mail] for more information. Dyson is an Equal Opportunity Employer. #LI-DYSON

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Dyson is committed to the full inclusion of all qualified individuals. As part of this commitment, Dyson will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact Americas Talent Acquisition at [e-mail]

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