Assistant Shop Manager

Minit-Tune & Brake Auto Center; Vancouver; On-site; Full time

Job summary

A leading automotive service center in Vancouver is seeking a full-time Automotive Service Technician. The role involves overseeing daily operations, assisting in hiring and training, and performing various mechanical tasks. Ideal candidates will have a strong background in automotive repair, excellent communication skills, and a commitment to customer satisfaction. Join a dynamic team dedicated to delivering high-quality service and fostering a collaborative work environment.

Benefits

Extended health benefits

Dental benefits

Qualifications

• Minimum of 3 years in the Automotive Repair Industry.
• Strong written and verbal communication skills.
• In-depth knowledge of vehicle mechanical and electronic systems.

Responsibilities

• Assist the Shop Manager in overseeing daily operations.
• Lead by example to motivate and support the team.
• Perform vehicle maintenance and repair work.

Skills

Communication

Problem Solving

Mechanical Aptitude

Adaptability

Education

Completion of Secondary School

Automotive Service Technician Apprenticeship

Red Seal Automotive Service Technician Certification

Tools

Diagnostic Tools

Mitchell on Demand

Identifix

Job description

(NOC 60020)

Business address: 1390 West 4th Avenue, Vancouver, BC, V6H 4A3.

Job duties:

• Assist the Shop Manager in overseeing daily operations by prioritizing and managing workflow to meet daily objectives.
• Assist the Shop Manager with:
  • Hiring and training employees.
  • Managing employees and assigning duties.
• Lead by example to motivate and support the team, offering coaching and educational guidance to enhance individual skills of employees and foster teamwork.
• Address customer concerns with strong communication and problem-solving abilities, ensuring high customer satisfaction and resolving issues effectively.
• Work closely with the Shop Manager to monitor cost control efforts, support budgeting, and help track daily objectives to ensure financial targets are achieved.
• Ensure that the shop and customer areas remain clean, organized, and safe, upholding safety standards and maintaining an inviting environment.
• Will also be required, at times, to do mechanical work, as authorized and directed by the Shop Manager, including:
  • Completing vehicle maintenance and repair work.
  • Performing vehicle fluid changes, including oil, transmission, power steering, brake, clutch, and differential fluids.
  • Diagnosing vehicle malfunction or driveability issues and carrying out authorized repairs and replacements.
  • Completing repairs and/or replacements on vehicle brake, engine, suspension and steering, drive train, exhaust, cooling and climate control, and electrical and electronic control systems.
  • Performing vehicle tire repairs, replacements, and wheel alignments.
  • Test driving vehicles in order to diagnose and confirm causes of vehicle malfunctions and to verify the success of repairs and/or replacements.

Terms of employment: Permanent and full-time.

The language of work: English.

Wage: $40.87 per hour.

Benefits package being offered: Extended health and dental benefits.

Skills requirements:

Required education:

• Completion of Secondary School (High School) is required.
• Completion of an automotive service technician apprenticeship program involving training courses at an accredited Automotive Training Institute is preferred.
• Red Seal Automotive Service Technician Certification is preferred.

Required work experience:

• Minimum of 3 years in the Automotive Repair Industry with demonstrated growth in skills, including vehicle maintenance, fluid changes, drivability diagnostics, and safety inspections/repairs.
• Preferred: 6,000 hours of practical training required for Red Seal certification.
• Strong written and verbal communication skills.
• In-depth knowledge of vehicle mechanical and electronic systems, components, and operations.
• Ability to diagnose drivability issues and malfunctions using a systematic approach.
• Proficient in using diagnostic tools (scanners, testers, hoists, etc.) and software (Mitchell on Demand, Identifix).
• Skilled in interpreting vehicle electrical diagrams for troubleshooting.
• Mechanical aptitude and ability to use both power and hand tools effectively.
• Willingness to learn and adapt to evolving repair techniques.
• Ability to drive both automatic and manual vehicles safely.
• Creative problem-solving skills while adhering to OEM specifications.