Assistant Store Manager, West 4th Ave

Saje Natural Wellness; Vancouver; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading wellness company seeks an Assistant Store Manager who will lead a team to enhance community experiences and drive business growth. The role involves hiring, training, and developing team members while ensuring a culture of wellness and excellent service. The ideal candidate is passionate about wellness, has strong leadership skills, and a proven track record in retail success.

Qualifications

• Proven sales floor success in a retail environment.
• Achieved or exceeded success metrics 90% of the time.

Responsibilities

• Attract, hire, and train Team Members for financial wellness.
• Generate business results and achieve key KPIs.
• Inspire and uplift your team through coaching and collaboration.

Skills

Leadership

Retail experience

Community connector

Innovative

Stamina and positive attitude

Job description

Description

Reporting to the Store Manager, the Assistant Store Manager is accountable for leading key aspects of their store’s business. Through attracting, leading, and developing Team Members, the ASM drives key business results by ensuring all aspects of the in-store experience are delivered consistently and in alignment with our commitment to providing our community members with excellent service and spreading global wellness.

While fostering an environment that embodies the Company’s Culture and Service ethos, this role balances operational mindset, strong business acumen, and a people-centric approach to increasing productivity and profitability of the retail business.

The ASM partners with and supports the SM in creating annual and quarterly strategies for business growth, focusing on People, Operations, Visual Merchandising, and Community outreach.

Through daily functions, the Assistant Store Manager contributes to maintaining and strengthening Saje’s culture; proactively engaging in behaviors that align with Saje’s values: Wellness, Growth, Celebration, Greatness, and Belonging.

Responsibilities

• Attract, hire, and train Team Members committed to creating conditions for financial wellness in our Retail stores
• Engage, develop, and retain Team Members by leveraging their expertise and unique skillsets
• Create and maintain a succession strategy
• Administer mid-year and annual reviews, set goals, and deliver feedback regularly with direct reports
• Partner with the Store Manager to create annual and quarterly strategic plans to support business growth
• Generate business results and achieve key KPIs including revenue and comparable store growth goals, AVS, IPT, traffic, conversion, loyalty program growth, and labor targets
• Display strong business acumen and analytical skills to grow the store business
• Ensure Team Members are equipped with product knowledge to make intentional recommendations for Community Members
• Uphold presentation standards and assess merchandising opportunities to elevate the in-store experience
• Cultivate an environment of excellent community member service, sharing our products and spreading wellness
• Take a proactive and innovative approach to growing the business through community outreach
• Inspire and uplift your team through coaching, collaboration, and embodying our core values
• Prioritize culture in all actions, with a commitment to personal growth and self-awareness
• Create a team environment where all Team Members experience belonging and inclusion

Applicant Requirements

• Leadership - Inspirational, dynamic, warm, compassionate, results-driven, and celebratory of successes
• Retail experience - Deep understanding of retail environment, delivering community experiences, proven sales floor success
• Leadership skills
• Passion for sharing and educating about our products to enhance wellness
• Community connector - Entrepreneurial approach to brand building through relationships and resonant experiences
• Track record of success - Achieved or exceeded success metrics 90% of the time, top performance reviews, growth in professional or personal life
• Stamina and positive attitude - Thrives under challenge, solutions-focused, optimistic, resilient
• Innovative - Constantly evolving strategies to meet changing business needs
• Wellness persona - Passionate about wellness, incorporates wellness into daily routine

Key Relationships

Reporting to the Store Manager