Retail Team Leader - Operations & Service Excellence

Dollarama; Rimouski; On-site; CAD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Company matched pension plan

Tailor-made training program

Job summary

A leading retail company in Rimouski, Quebec is seeking an Assistant Team Leader to support management in daily operations and ensure excellent customer service. This role requires at least one year of retail experience and supervisory skills, alongside excellent communication and organizational abilities. Join us for a competitive compensation package and opportunities to develop your career within the company.

Qualifications

• Approximately one year of relevant experience in the retail industry.
• At least one year in a supervisory role.
• Flexible availability for day, evening, and weekend shifts.

Responsibilities

• Assisting the management team in managing store operations and staff.
• Providing excellent customer service and resolving customer issues.
• Performing cash management and store opening/closing duties as needed.

Skills

Excellent communication skills

Leadership

Customer service orientation

Organizational skills

Multitasking

Job description

A leading retail company in Rimouski, Quebec is seeking an Assistant Team Leader to support management in daily operations and ensure excellent customer service. This role requires at least one year of retail experience and supervisory skills, alongside excellent communication and organizational abilities. Join us for a competitive compensation package and opportunities to develop your career within the company.