Store Leader & People Coach — Grow Sales & Teams

Abercrombie & Fitch Co.; Richmond; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Quarterly incentive bonus

Paid time off

Paid volunteer day per year

Merchandise discount

Medical, dental and vision insurance

Life and disability insurance

Associate assistance program

Paid parental and adoption leave

401(k) savings plan with company match

Training and development

Opportunities for career advancement

Global team culture

Job summary

Abercrombie & Fitch Co. in Canada is seeking an Assistant Manager who blends business strategy, operations and people leadership to drive sales and deliver exceptional customer service. You will oversee daily store routines, mentor staff, and ensure smooth operations with a focus on the customer experience.

You will lead scheduling, training, product knowledge and visual merchandising while driving brand standards and performance. This role nurtures future store leaders within a global retailer.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Supervisory experience

Customer focus

Fashion knowledge

Communication skills

Team building

Initiative

Multitasking

Detail-oriented

Proactive thinking

Fast-paced environment

Education

Bachelor’s degree

One year supervisory experience

Job description

Abercrombie & Fitch Co. in Canada is seeking an Assistant Manager who blends business strategy, operations and people leadership to drive sales and deliver exceptional customer service. You will oversee daily store routines, mentor staff, and ensure smooth operations with a focus on the customer experience.

You will lead scheduling, training, product knowledge and visual merchandising while driving brand standards and performance. This role nurtures future store leaders within a global retailer.