Growth-Driven Assistant Manager: Lead Sales & Ops

Abercrombie & Fitch Co.; Toronto; On-site; CAD 42,000 - 60,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Parental and Adoption Leave

401(K) Savings Plan with Company Match

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to lead daily store operations and sales while upholding brand standards and fashion knowledge. You will open and close the store, supervise staff, manage scheduling and payroll, and coach team members to deliver exceptional customer service.

The role emphasizes product knowledge, visual merchandising, and using reports to drive decisions in a fast-paced retail environment. A strong customer focus and initiative are essential.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role
• Maintain a strong customer focus
• Knowledge of current fashion trends
• Drive to achieve results and exhibit a strong work ethic
• Possess strong communication and interpersonal skills
• Team building and ability to coach others
• Take initiative and demonstrate confidence
• Balance multiple tasks while being detail-oriented
• Engage in applied learning and proactive thinking
• Ability to show up in a fast-paced and challenging environment

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to lead daily store operations and sales while upholding brand standards and fashion knowledge. You will open and close the store, supervise staff, manage scheduling and payroll, and coach team members to deliver exceptional customer service.

The role emphasizes product knowledge, visual merchandising, and using reports to drive decisions in a fast-paced retail environment. A strong customer focus and initiative are essential.