Store Manager: Talent Builder & Operations Lead

Abercrombie & Fitch Co.; London; On-site; CAD 60,000 - 90,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Store Manager for a Canadian location. The role leads staffing, training, and development of both part-time and full-time staff, driving sales and ensuring brand presentation.

You will manage hours, protect assets, and maintain store operations with a focus on customer engagement. The role requires proven supervisory experience in retail, strong leadership, and a passion for fashion trends.

Qualifications

• 2+ years of store management or supervisory experience in a customer-facing role.
• Proven ability to drive business results in a fast-paced retail environment.
• Excellent communication, leadership and interpersonal skills.
• Strong ability to build relationships and collaborate effectively.
• Proven results in assessing and developing talent.
• Strong critical thinking & problem-solving skills.
• High attention to detail, thoroughness and accuracy while multi-tasking.
• Self-motivated with ability to take initiative.
• Maintain a strong customer focus & knowledge of current fashion trends.

Responsibilities

• Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.
• Coach staff to demonstrate product knowledge and brand awareness, to drive sales.
• Ensure all visual displays adhere to Brand and Corporate direction.
• Recruit, hire, train management and non-management associates.
• Conduct staffing and scheduling operations and payroll management.
• Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
• Analyze reporting to inform decision making.
• Protect store assets, oversee store maintenance.
• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Store leadership

Staff development

Customer service

Communication

Talent development

Relationship building

Problem solving

Attention to detail

Initiative

Job description

Abercrombie & Fitch Co. is seeking a Store Manager for a Canadian location. The role leads staffing, training, and development of both part-time and full-time staff, driving sales and ensuring brand presentation.

You will manage hours, protect assets, and maintain store operations with a focus on customer engagement. The role requires proven supervisory experience in retail, strong leadership, and a passion for fashion trends.