Store Leader: Drive Sales & Customer Experience

The Body Shop Canada Ltd; Regina; On-site; CAD 42,000 - 55,000; Full time

Job summary

The Body Shop Canada Ltd is seeking an inspirational leader to partner with the Store Manager in driving store success, sales results, and an engaging customer experience. You will lead a motivated team, shape the customer journey, and use KPI data to inform decisions that enhance performance.

This role requires retail leadership experience, flexibility for holidays and weekends, and a passion for our brand purpose and activism. Join a team focused on growth and customer loyalty.

Qualifications

• 3+ years of retail experience, with 1-2 years in a supervisory or people leadership role.
• Experience in a customer facing role, people leadership & team development.
• Flexibility to work across Sunday to Saturday is required.
• Schedules include holidays, nights, and weekends to meet the needs of the business.
• Comfortable with Microsoft Office Suite.

Responsibilities

• Lead and work as part of a successful, engaged team to meet customer needs.
• Help shape a customer focused store experience by supporting the Store Manager in leading the team.
• Use data and KPI insights to drive sales and team performance.
• Identify and develop high-potential team members to meet goals.
• Manage stock and assist in achieving sales and performance targets.

Skills

Customer facing

People leadership

Team development

KPI data analysis

Tools

Microsoft Office

Job description

The Body Shop Canada Ltd is seeking an inspirational leader to partner with the Store Manager in driving store success, sales results, and an engaging customer experience. You will lead a motivated team, shape the customer journey, and use KPI data to inform decisions that enhance performance.

This role requires retail leadership experience, flexibility for holidays and weekends, and a passion for our brand purpose and activism. Join a team focused on growth and customer loyalty.