Store Manager - Southland Mall

The Body Shop Canada Ltd; Regina; On-site; CAD 42,000 - 55,000; Full time

Job summary

The Body Shop Canada Ltd is seeking an inspirational leader to partner with the Store Manager in driving store success, sales results, and an engaging customer experience. You will lead a motivated team, shape the customer journey, and use KPI data to inform decisions that enhance performance.

This role requires retail leadership experience, flexibility for holidays and weekends, and a passion for our brand purpose and activism. Join a team focused on growth and customer loyalty.

Qualifications

• 3+ years of retail experience, with 1-2 years in a supervisory or people leadership role.
• Experience in a customer facing role, people leadership & team development.
• Flexibility to work across Sunday to Saturday is required.
• Schedules include holidays, nights, and weekends to meet the needs of the business.
• Comfortable with Microsoft Office Suite.

Responsibilities

• Lead and work as part of a successful, engaged team to meet customer needs.
• Help shape a customer focused store experience by supporting the Store Manager in leading the team.
• Use data and KPI insights to drive sales and team performance.
• Identify and develop high-potential team members to meet goals.
• Manage stock and assist in achieving sales and performance targets.

Skills

Customer facing

People leadership

Team development

KPI data analysis

Tools

Microsoft Office

Job description

As an inspirational leader with enthusiasm for our brand purpose, you will partner with the Store Manager to drive the store & your team to deliver retail excellence, strong sales results & an engaging customer experience.

Key Job Accountabilities:

• Lead & work as part of a successful, engaged team to best meet the needs of our customers
• Help to shape a customer focused store experience by supporting the Store Manager in leading the team to drive customer engagement through our products, campaigns & activism, bringing our brand to life
• Problem solves effectively & proactively as much as possible using available resources
• Communicate effectively & act as a flexible & responsible role model to your team
• Ensure development of customer loyalty to further build The Body Shop brand
• Work with the Store Manager to meet sales & performance targets
• Work with the Store Manager to manage stock; monitor & manage change
• Use the data (KPI’s) we provide, to make sound commercial & business decisions to successfully drive your sales & your team performance
• Identify & attract high potential candidates & develop current team members to succeed in their goals
• Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our products
• Schedules include holidays, nights, and weekends to meet the needs of the business
• Flexibility to work across Sunday to Saturday is required
• Experience in a customer facing role, people leadership & team development
• Ability to meet sales & performance targets with outstanding planning & organizing skills
• Ability to work collaboratively within a feedback culture
• Experience using data (KPI’s) to make sound business decisions preferred
• Comfortable with Microsoft Office Suite
• 3+ years of retail experience, with 1-2 years in a supervisory or people leadership role

Physical Requirements:

• Must be able to stand and walk for extended periods (up to 8 hours per shift)
• Ability to lift and move product up to 25 lbs.
• Frequent reaching, bending, crouching as required