Store Leader: Customer Experience & Operations

canadiantirecorporation; Quebec; On-site; CAD 52,000 - 65,000; Full time

Benefits offered by this job

Benefits & retirement programs

Performance incentives

Well-being perks

Product discounts

Job summary

L'Équipeur is seeking a store leadership role in Canada to guide a team in delivering exceptional in-store and omni-channel customer service. You will coach staff, enforce pricing and operating standards, and drive inventory control and promotions.

You will lead onboarding, training and development, oversee scheduling, and ensure safety and compliance while promoting a positive, inclusive store culture.

Qualifications

• 3–5 years retail experience required.
• Proven ability to coach, mentor and develop team.
• Exceptional communication and organizational skills.
• Basic computer skills and familiarity with POS systems.

Responsibilities

• Lead the team to deliver customer service standards.
• Oversee store operations, pricing, merchandising and inventory controls.
• Provide coaching and training to management and staff.
• Support recruitment and development planning for the store.

Skills

Coaching & development

Retail operations

Communication skills

Organization

POS systems / basic computer skills

Tools

POS systems

Job description

L'Équipeur is seeking a store leadership role in Canada to guide a team in delivering exceptional in-store and omni-channel customer service. You will coach staff, enforce pricing and operating standards, and drive inventory control and promotions.

You will lead onboarding, training and development, oversee scheduling, and ensure safety and compliance while promoting a positive, inclusive store culture.