Store Leader: People, Performance & Customer Experience

Kibbi Technologies Inc.; Rimouski; On-site; CAD 52,000 - 76,000; Full time

Job summary

Lids Sports Group in Canada is seeking a Store Manager to lead a high-energy team, deliver outstanding customer experiences, and own total store performance. You will develop talent, manage payroll and scheduling, and ensure safe, profitable store operations while upholding Lids standards.

The role requires retail leadership experience, strong interpersonal skills, and a commitment to operational excellence in a fast-paced environment.

Qualifications

• Two-year post-secondary education or equivalent experience.
• One year of related retail experience with ability to learn quickly.
• Supervisory experience with training, coaching, and performance follow-up.
• Strong interpersonal and communication skills.

Responsibilities

• Lead and develop people to drive high performance and engagement.
• Deliver outstanding customer experiences and achieve KPIs.
• Direct floor execution for fast, friendly service and traffic flow.
• Plan schedules, payroll, and store operations within budget.
• Maintain compliance with safety, policies, and vendor rules.

Skills

Interpersonal communication

Computer proficiency

Education

Two-year post-secondary education

One year of related experience or equivalent

Job description

Lids Sports Group in Canada is seeking a Store Manager to lead a high-energy team, deliver outstanding customer experiences, and own total store performance. You will develop talent, manage payroll and scheduling, and ensure safe, profitable store operations while upholding Lids standards.

The role requires retail leadership experience, strong interpersonal skills, and a commitment to operational excellence in a fast-paced environment.