Store Lead & Team Builder - Board Game Retail

Mind Games; Peterborough; On-site; CAD 22,000 - 31,000; Full time

Benefits offered by this job

Competitive Pay

Casual Dress

Job summary

Mind Games is seeking a store manager to lead daily operations in our Peterborough location. You will recruit, train, and coach staff while delivering exceptional customer service and achieving sales targets in a busy specialty retail environment.

Ideal candidates have 2+ years of management experience in specialty retail, a passion for board games, and strong leadership skills to drive merchandising and team performance.

Qualifications

• Customer service oriented with knowledge of basic business management.
• Strong leadership and ability to manage teams.
• Ability to multi-task with high organization.
• Proven recruitment, hiring and coaching skills.
• 2+ years of management experience in a specialty retail environment.
• Passion for board games and pop culture and driving sales.

Responsibilities

• Schedules and assigns employees to meet store needs and training staff.
• Coaches and disciplines employees to maintain performance.
• Teaches and develops others to the next level.
• Manages budget and schedules expenditures to achieve financial goals.
• Engages with customers to understand service requirements.
• Analyzes promotions and displays for profitability.
• Maintains safe, clean store environment and loss-prevention measures.
• Reviews sales records to adjust marketing strategies.

Skills

Customer service

Leadership

Retail management

Multi-tasking

Tools

Budgeting

Loss prevention

Job description

Mind Games is seeking a store manager to lead daily operations in our Peterborough location. You will recruit, train, and coach staff while delivering exceptional customer service and achieving sales targets in a busy specialty retail environment.

Ideal candidates have 2+ years of management experience in specialty retail, a passion for board games, and strong leadership skills to drive merchandising and team performance.