Retail Store Manager

Mind Games USA; Peterborough; On-site; CAD 29,000 - 36,000; Full time

Benefits offered by this job

Competitive Pay

Casual Dress

Store Discount

Flexible Schedule

Health Benefits

Being surrounded by people and product

Job summary

Mind Games in Peterborough, ON is seeking a Store Manager to lead daily operations for a busy specialty retailer. You will hire, train, and coach a dynamic team while driving sales, managing budgets, and ensuring a high level of customer service.

The role requires 3+ years of management experience in specialty retail, with a flexible schedule including evenings, weekends, and holidays. Competitive hourly pay reflects experience and the store’s performance goals.

Qualifications

• Customer service focused with a strong understanding of business management processes.

Responsibilities

• Schedule and supervise staff to meet store operations.
• Recruit, select, orient, and train employees.
• Coach, counsel, and discipline staff; plan and evaluate results.
• Develop employees for advancement opportunities.
• Manage budgets, schedule expenditures, analyze variances and take corrective actions.
• Build relationships with customers to identify needs and meet service expectations.
• Review advertising, promotions, and display plans to manage merchandise presentation.
• Analyze operating and financial statements to evaluate profitability.
• Maintain a safe, clean, and organized store environment.
• Suggest improvements to marketing strategies based on sales data.
• Enforce loss prevention and shrink reduction programs.

Skills

Customer service

Leadership

Organizational skills

Team building

Recruiting & training

Sales mindset

Flexible availability

Communication

Job description

Store Manager - Peterborough, ON

Company

Mind Games

Location

Peterborough, Ontario

Job Type

Full-Time, Permanent

Pay Rate

$21.00-$26.00 per hour

About Mind Games

Hi! Mind Games is opening its doors to new applicants! Do you want to become one of the minds of our company? This is your opportunity!

Mind Games is North America's premier specialty retailer, "Where Creative Minds Come to Play!"

In our stores, you can find a variety of games, toys, and puzzles for everybody and every occasion. We sell fun and provide opportunities to express yourself through hobbies and interests.

If you support our vision, take the next step and join our team!

Duties And Responsibilities Include, But Are Not Limited To

• Complete store operational requirements by scheduling and assigning employees and following up on work results.
• Maintain store staffing by recruiting, selecting, orienting, and training employees.
• Maintain employee performance through coaching, counseling, and disciplinary procedures, as well as planning, monitoring, and evaluating job results.
• Effectively train, develop, and prepare employees for advancement opportunities.
• Achieve financial objectives by preparing budgets, scheduling expenditures, analyzing variances, and implementing corrective actions.
• Identify current and future customer needs by building relationships with customers and understanding their service expectations.
• Manage merchandise presentation by reviewing advertising, sales promotions, and display plans.
• Analyze operating and financial statements to evaluate profitability and store performance.
• Maintain a safe, clean, and organized store environment for employees and customers.
• Recommend marketing strategy improvements by reviewing sales records and financial performance.
• Execute and monitor loss prevention and shrink reduction programs.

Qualifications And Skills

• Customer service-oriented with a strong understanding of business management processes.
• Strong leadership and customer management abilities.
• Excellent multitasking and organizational skills.
• Highly driven individual with proven success in motivating and building strong teams.
• Experience in shrink reduction, expense control, employee development, merchandising strategies, and brand management.
• Passion for board games, toys, puzzles, pop culture, and driving sales.
• Proven ability to recruit, hire, train, and coach successful teams.
• 3+ years of management experience in a specialty retail environment.
• Highly motivated, results-oriented, and committed to achieving store goals.
• Flexible availability, including evenings, weekends, and holidays.

Compensation

$22.00-$25.00 per hour, based on experience and qualifications.

Benefits

• Competitive Pay
• Casual Dress
• Store Discount
• Flexible Schedule
• Health Benefits
• Being surrounded by people and products you love!

Equal Opportunity Employment

Mind Games is an equal opportunity employer committed to creating a diverse, inclusive, and respectful workplace.

We welcome applications from all qualified candidates regardless of race, colour, ancestry, place of origin, citizenship, creed