Store GM: Profit Growth & People Leadership

Gap Inc; Ottawa; On-site; CAD 75,000 - 110,000; Full time

Job summary

Gap Inc. seeks a General Manager to lead a store team and deliver a profitable business plan.

You will drive sales growth through Customer Operations, Merchandising, Product Operations and talent development, coaching behaviors to deliver a best-in-class customer experience. You will analyze results with leadership, forecast and schedule, manage the store budget, hire and develop staff, and ensure compliance with standards while promoting community involvement and an omni-channel customer

Qualifications

• 3–5 years of retail leadership experience.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Effective communication with customers and employees.
• Ability to maneuver across store, stock room, and office; lift up to 30 lbs.
• Flexibility to work nights, weekends and holidays; travel as needed.

Responsibilities

• Lead the team to deliver a profitable store business plan.
• Drive profitable sales through forecasting and scheduling.
• Manage store budget for daily operations and P&L.
• Build productive teams through sourcing, selecting and developing people.
• Coach, provide feedback and drive standards.
• Teach and train to build capabilities.
• Execute SOPs and store initiatives.
• Create an inclusive environment and maximize efficiency.
• Perform Service Leader duties and represent the brand.

Skills

Retail leadership

People management

Customer service

Communication

Time management

Planning & prioritization

Education

College degree or equivalent experience

Job description

Gap Inc. seeks a General Manager to lead a store team and deliver a profitable business plan.

You will drive sales growth through Customer Operations, Merchandising, Product Operations and talent development, coaching behaviors to deliver a best-in-class customer experience. You will analyze results with leadership, forecast and schedule, manage the store budget, hire and develop staff, and ensure compliance with standards while promoting community involvement and an omni-channel customer