General Manager - Bayview Village

Gap; Toronto; On-site; CAD 64,000 - 86,000; Full time

Benefits offered by this job

Discount program

Paid time off

RRSP matching

Employee stock purchase plan

Medical, dental, vision, and life

Job summary

Gap Canada is seeking a General Manager to lead a high-performing retail team in Toronto. You will drive profit, set strategic direction, and ensure outstanding customer experiences across operations, merchandising, and people development.

With 3–5 years of leadership in retail and a college degree preferred, you will manage scheduling, budgets, and initiatives while building an inclusive, high-energy store culture that reflects Gap's iconic brand.

Qualifications

• 5+ years of retail leadership experience.
• Ability to deliver results and lead teams.
• Strong communication with customers and staff.

Responsibilities

• Lead the store team to achieve a profitable business plan.
• Drive profitable sales through forecasting and scheduling.
• Coach and develop team members to deliver a best-in-class customer experience.
• Ensure store operations meet SOPs and brand standards.
• Collaborate with leadership to implement initiatives and improve KPIs.

Skills

Retail leadership

Customer service

Communication

Education

College degree

Job description

About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.

About The Role

As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience. This posting is to fill one vacancy.

What you'll do

• Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators


• Drive profitable sales through forecasting and scheduling


• Manages store budget for daily operations in support of the P&L


• Builds highly productive teams through sourcing, selecting and developing people


• Accountable for team performance through coaching and feedback.


• Teaches and trains to build capabilities.


• Leads the implementation and execution of all Standard Operating Procedures and initiatives


• Creates an inclusive environment


• Implements action plans to maximize efficiencies and productivity


• Performs Service Leader duties


• Represents the brand and understands the competitors


• Promotes community involvement


• Leverages OMNI to deliver a frictionless customer experience


• Ensures all compliance standards are met

Who you are

• 3-5 years of retail experience leading others


• College degree or equivalent experience preferred


• Demonstrated ability to deliver results


• Ability to effectively communicate with customers and employees


• College degree preferred


• Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.


• Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays


• Ability to travel as required


• Business Acumen skills


• Established time management skills


• Strong planning and prioritization skills

Salary Range:
$64,000.00 - $86,400.00

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Benefits at Gap

• Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.


• Competitive Paid Time Off plans.*


• Company match for donations and volunteer time*


• Registered Retirement Savings Plan


• Employee stock purchase plan.*


• Medical, dental, vision and life insurance.*


• Virtual health care 24/7*


• Maternity/Parental Top Up.*


• See more of the benefits we offer.


• For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Gap (Canada) Inc. and Old Navy (Canada) Inc. use Artificial Intelligence tools to assess applicants.

Unless otherwise specified in the “About the Role” section above, this posting is to fill multiple vacancies.