Unassigned General Manager - GTA West

Gap Inc; Vaughan; On-site; CAD 70,000 - 110,000; Full time

Job summary

Gap Inc. in Vaughan, Canada seeks a General Manager to lead store teams and deliver a profitable business plan. You will drive sales growth, oversee Customer Operations, Merchandising, Product Operations and talent development to achieve targets.

You will coach, train and implement SOPs while promoting an inclusive, high-performance culture. The role requires 3–5 years of retail leadership, strong communication, and business acumen.

Qualifications

• 3–5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Ability to communicate effectively with customers and employees.
• Ability to travel as required.

Responsibilities

• Analyzes results, identifies opportunities and drives KPIs in collaboration with leadership.
• Drives profitable sales through forecasting and scheduling.
• Manages store budget for daily operations in support of the P&L.
• Builds productive teams through sourcing and coaching.
• Accountable for team performance through coaching and feedback.
• Leads SOPs and initiatives execution.
• Delivers a frictionless customer experience using omni channels.
• Ensures compliance standards are met and safety protocols followed.
• Promotes community involvement and brand presence.
• Represents the Gap Inc brand and understands competitors.

Skills

Retail leadership

Results-driven

Communication skills

Business acumen

Team development

Education

College degree or equivalent experience

Job description

About the Role

As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.

What You’ll Do

• Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators

• Drive profitable sales through forecasting and scheduling

• Manages store budget for daily operations in support of the P&L

• Builds highly productive teams through sourcing, selecting and developing people

• Accountable for team performance through coaching and feedback.

• Teaches and trains to build capabilities.

• Leads the implementation and execution of all Standard Operating Procedures and initiatives

• Creates an inclusive environment

• Implements action plans to maximize efficiencies and productivity

• Performs Service Leader duties

• Represents the brand and understands the competitors

• Promotes community involvement

• Leverages OMNI to deliver a frictionless customer experience

• Ensures all compliance standards are met

Who You Are

• 3-5 years of retail experience leading others

• College degree or equivalent experience preferred

• Demonstrated ability to deliver results

• Ability to effectively communicate with customers and employees

• College degree preferred

• Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.

• Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays

• Ability to travel as required

• Business Acumen skills