Store Fulfillment & Customer Experience Associate

Ikea Ab; London; Hybrid; CAD 23,000 - 33,000; Full time

Benefits offered by this job

Wellness days

Extended health, dental, and vision

RRSP matching options

Annual bonus eligibility

Flexible spending account

Life insurance

Employee discounts

Job summary

IKEA seeks a Store Co-worker I in London, Ontario to help create a welcoming shopping environment and assist customers with product inquiries and service needs. You’ll contribute to stock, help with fulfilment, and support a seamless omnichannel experience.

As an entry-level retail role, you’ll learn IKEA’s range, engage customers, and work with a team to ensure high availability and excellent service. Starting wage is CAD 20.15 per hour.

Qualifications

• Friendly and approachable with a customer-first mindset.
• Able to work in a fast-paced retail environment.
• Willing to learn IKEA products and services.
• Comfortable using digital tools to support sales and service.

Responsibilities

• Assist customers at the store and answer questions about products and services.
• Support stock replenishment and maintain attractive product presentations.
• Operate checkout and contribute to a smooth customer journey across the store.
• Collaborate with team to ensure efficient store operations and deliveries.

Skills

Customer service

Teamwork

Adaptability

Communication

Proactive

Tools

POS systems

Inventory software

Job description

IKEA seeks a Store Co-worker I in London, Ontario to help create a welcoming shopping environment and assist customers with product inquiries and service needs. You’ll contribute to stock, help with fulfilment, and support a seamless omnichannel experience.

As an entry-level retail role, you’ll learn IKEA’s range, engage customers, and work with a team to ensure high availability and excellent service. Starting wage is CAD 20.15 per hour.