Store Floor Lead — Customer Experience & Sales Coach

Abercrombie & Fitch Co.; Halton Hills; On-site; CAD 21,000 - 30,000; Part time

Benefits offered by this job

Quarterly sales incentive bonus

Merchandise discount

Flexible schedule

Career advancement

Brand affiliate opportunity

Training and development

Global team support

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to oversee in-store operations, train Brand Reps and Stock Associates, and drive sales while ensuring a superior customer experience.

This role sits on the store leadership team and focuses on floor performance and brand standards on a daily basis. The candidate should have at least 1 year of retail experience, a high school diploma or GED, and strong communication, interpersonal, and fashion knowledge.

Qualifications

• Education - High School Diploma/ G.E.D. equivalent preferred
• Retail Experience - At least 1 year of retail experience is preferred
• Supervisor/ Managerial Experience- No supervisory/ management experience is required
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer service

Interpersonal skills

Communication skills

Fashion knowledge

Energy & drive

Initiative

Adaptability

Multitasking

Attention to detail

Strong work ethic

Education

High school diploma or GED

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to oversee in-store operations, train Brand Reps and Stock Associates, and drive sales while ensuring a superior customer experience.

This role sits on the store leadership team and focuses on floor performance and brand standards on a daily basis. The candidate should have at least 1 year of retail experience, a high school diploma or GED, and strong communication, interpersonal, and fashion knowledge.