Key Lead - CF Pacific Centre, Abercrombie & Fitch

Abercrombie & Fitch Co.; Vancouver; On-site; CAD 45,000 - 60,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead in Vancouver who will ensure a high-quality in-store experience for customers. As a Floor Supervisor, you will provide guidance to Brand Reps and Stock Associates, overseeing store operations. Responsibilities include performing opening and closing routines, operating POS systems, and maintaining visual displays. Your impact on the store's performance will be vital through effective coaching and customer engagement.

Qualifications

• Experience in retail, preferably in a leadership role.
• Strong communication and coaching skills.
• Ability to drive sales and team performance.

Responsibilities

• Ensure quality in-store experience for all customers.
• Act as Floor Supervisor and guide team members.
• Drive store performance through customer experience.

Job description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.