Store Experience Lead: Merchandising & Training

The TJX Companies, Inc.; Toronto; On-site; CAD 28,000 - 34,000; Full time

Benefits offered by this job

Store discounts

Training programs

Family assistance programs

Job summary

Winners in Toronto is seeking a Retail Store Coordinator to lead daily operations and deliver outstanding customer experiences in a fast-paced environment. You will guide visual merchandising, frontline service, back room processes, and merchandise handling with a focus on accuracy and pace.

Ideal candidates have 1–2 years in retail or service, strong teamwork and communication, and the ability to train Associates on policies.

Qualifications

• 1–2 years in retail or service.
• Strong grasp of customer needs.
• Able to manage multiple tasks in a fast-paced environment.
• Ability to train Associates on service policies.

Responsibilities

• Drive operational excellence in visual merchandising and customer service.
• Maintain high standards of store operations with clear updates and team alignment.
• Plan and prioritize tasks while guiding Associates on policies and procedures.
• Train and develop Associates in merchandise presentation and customer service.
• Enhance the store's brand and value by creating eye-catching merchandise displays.

Skills

Customer service

Team collaboration

Time management

Communication

Task management

Job description

Winners in Toronto is seeking a Retail Store Coordinator to lead daily operations and deliver outstanding customer experiences in a fast-paced environment. You will guide visual merchandising, frontline service, back room processes, and merchandise handling with a focus on accuracy and pace.

Ideal candidates have 1–2 years in retail or service, strong teamwork and communication, and the ability to train Associates on policies.