Retail Store Coordinator & Trainer

The TJX Companies, Inc.; Mississauga; On-site; CAD 27,000 - 34,000; Full time

Job summary

Marshalls in Mississauga is seeking a Retail Store Coordinator to lead and inspire the team, delivering outstanding customer experiences in a fast-paced environment. You will drive store operations, merchandising, and service excellence while guiding associates and promoting collaboration.

Ideal candidates have 1–2 years in retail or service, strong customer service mindset, and excellent communication with the ability to manage multiple tasks efficiently.

Qualifications

• 1-2 years in retail or service.
• Strong customer service skills.
• Collaborative mindset and teamwork.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong communication and time management.

Responsibilities

• Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing.
• Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment.
• Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures.
• Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement.
• Enhance the store’s brand and value strategy by creating eye-catching merchandise displays in key areas.

Skills

Customer service

Team collaboration

Task management

Communication

Job description

Marshalls in Mississauga is seeking a Retail Store Coordinator to lead and inspire the team, delivering outstanding customer experiences in a fast-paced environment. You will drive store operations, merchandising, and service excellence while guiding associates and promoting collaboration.

Ideal candidates have 1–2 years in retail or service, strong customer service mindset, and excellent communication with the ability to manage multiple tasks efficiently.