Store Experience Lead: Merch & Customer Service

TJX Canada – Winners, Marshalls, HomeSense; Kitchener; Vor Ort; CAD 42.000 - 52.000; Vollzeit

Benefits dieser Stelle

Exclusive discounts

Training & development

Associate and Family Assistance

Zusammenfassung

TJX Canada – Winners, Marshalls, HomeSense is seeking a Retail Store Coordinator in Kitchener, ON. You’ll lead teams to deliver outstanding customer experiences in a fast-paced setting, focusing on service, merchandising, and store operations.

Join a brand‑new opportunity with exposure to multiple TJX concepts, and contribute to a culture of collaboration, training, and continuous improvement. Eligible for associate discounts and development resources.

Qualifikationen

• 1-2 years in retail or service
• strong grasp of customer needs and operational processes
• team collaboration and positive relationships
• ability to manage multiple tasks in a fast-paced environment

Aufgaben

• Drive operational excellence in visual merchandising, customer service, back room and merchandise processing
• Maintain high standards of customer service and store operations with clear updates and team alignment
• Plan, prioritize, and guide tasks while training Associates on service policies and procedures
• Train and develop Associates in merchandise presentation and customer service, promoting collaboration and improvement
• Enhance the store’s brand and value strategy with eye-catching merchandise displays

Jobbeschreibung

TJX Canada – Winners, Marshalls, HomeSense is seeking a Retail Store Coordinator in Kitchener, ON. You’ll lead teams to deliver outstanding customer experiences in a fast-paced setting, focusing on service, merchandising, and store operations.

Join a brand‑new opportunity with exposure to multiple TJX concepts, and contribute to a culture of collaboration, training, and continuous improvement. Eligible for associate discounts and development resources.