Store Coordinator / Shipping Receiving

Brobston Group; Toronto; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Employee purchase privileges

Collaborative team culture

Competitive earnings including comms

Job summary

Birks Group seeks a European Retail Store Coordinator/Shipping Receiving to support the boutique network from the Yorkdale Head Office in Toronto. You will coordinate special orders, track store transfers, print price tickets, and process invoices to ensure smooth operations.

You will also manage receipt and shipment of service envelopes, liaise with boutiques, vendors, and head office, and provide proactive follow-up to maintain excellent administrative service across the European network.

Qualifications

• Experience in retail administration, operations, shipping and receiving, or similar coordination role.
• Strong organizational skills and attention to detail; manage multiple priorities.
• Clear and professional communication with collaborative, service-oriented approach.

Responsibilities

• Print tickets for price changes or needs.
• Receive Special Orders and process for stores.
• Track store transfers and follow up between stores and Head Office.

Skills

Retail administration

Organizational skills

Communication skills

Microsoft Office

Deadline-driven

Tools

Internal systems

Job description

The European Retail Store Coordinator/ Shipping Receiving reports directly to the European Store Administration Specialist and provides day-to-day administrative support for the European boutique network from the Yorkdale Head Office. This role is responsible for coordinating key operational activities, including special order processing, store transfer tracking and follow-up, price ticket printing and reprints, service administration, and invoice processing. The Coordinator/ Shipping Receiving also manages the receipt and shipment of service envelopes and ensures timely communication between boutiques, vendors, and Birks Head Office. Through accurate execution and proactive follow-up, this position helps support the smooth operation of the European stores and delivers efficient administrative service across the network.

What You'll Do

• Print tickets for price changes or for any other needs
• Receive Special Orders and process them for the stores
• Track store transfers and follow up between EJB stores or between EJB and the Birks Head Office

More Ways You'll Contribute

• Receive and ship service envelopes to stores and vendors
• Forward the estimates sent to the Yorkdale Head Office to the appropriate stores
• Enter invoices for services that are shipped back to the Yorkdale Head Office

What You Bring

• Previous experience in retail administration, operations, shipping and receiving, or a similar coordination role
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities accurately and efficiently
• Clear and professional communication skills, with a collaborative and service-oriented approach
• Proficiency with Microsoft Office and the ability to learn internal systems quickly
• The ability to work independently, follow up proactively, and meet deadlines in a fast-paced environment

What We Offer

• Competitive earnings, including commission opportunities
• Employee purchase privileges
• A collaborative and high-performing team culture

At Birks Group, you will be supported by a leadership team that is genuinely invested in your professional growth and success. You will be encouraged to bring your authentic self to work each day, deliver exceptional client service, and create memorable experiences that inspire trust, loyalty, and long-lasting relationships.

Build your career with Birks Group and let your talent, passion, and individuality shine in an environment defined by excellence, elegance, and opportunity.