Store Manager

Maison Birks; Toronto; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive earnings with commissions

Wellness program

Award and recognition programs

Unique training programs

Job summary

A leading luxury jewelry retailer in Toronto is seeking a Store Manager to oversee operations at their Manulife Centre location. The ideal candidate will have five years of retail sales experience, preferably in luxury or jewelry. Responsibilities include managing store operations, leading staff in sales, and fostering client relationships. This role offers competitive earnings including bonuses and a commitment to professional growth within a supportive team environment.

Qualifications

• Five years of retail sales experience, ideally in luxury or jewelry.
• Strong leadership and team values.
• Exceptional client service skills.

Responsibilities

• Manage a high-volume retail store.
• Motivate and develop staff in luxury jewelry sales.
• Achieve or exceed sales targets.
• Build relationships with clients.

Skills

Retail sales experience

Team leadership

Client service

Interpersonal skills

Sales driven mindset

Education

Bachelor’s Degree in Operations Management or Business Administration

Tools

MS Office Suite

Job description

Overview

As a Store Manager for our Birks store located in the Manulife Centre, in downtown Toronto, you will embody our belief in the promise of a brighter tomorrow through each interaction. You’ll be joining a motivated team that prides itself on excellence, hard work, and genuine collaboration.

Responsibilities

• Develop, organize and manage a high-volume retail store
• Drive, lead, motivate and develop staff to become leaders in luxury jewelry sales
• Foster an environment that puts the client at the forefront
• Develop meaningful relationships with each and every client
• Manage store operations, business development, client relations and promote the store within the community
• Achieve or exceed sales targets continuously

Qualifications

• Five (5) years of retail sales experience, luxury retail and/or jewelry experience is preferred;
• A Bachelor’s Degree in Operations Management, Business Administration OR other relevant education;
• Strong team values and leadership skills;
• Ability to offer an exceptional client service that is both unique and memorable;
• Excellent interpersonal, communication and writing skills;
• A solid knowledge of the MS Office suite (Excel, MS Word, Outlook);
• A goal oriented and sales driven mindset but understands that truly caring about clients and exceeding their expectations is key to their success.

Benefits

• Competitive earnings, including commissions and bonuses
• Wellness program
• Award and recognition programs
• Innovative and unique training programs

At Birks, you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, in order to offer excellent customer service and to create an experience that will build long-lasting client relationships.

Come join us at Birks, and let your true self shine!