Store Administrator - Greater Toronto Area

Birks Group; Toronto; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive earnings

Innovative training programs

Job summary

Birks Group in Toronto, Ontario is seeking a Store Administrator to support sales and client service in a luxury retail environment. The role involves back-office operations, transactions, repairs, shipping/receiving, and close collaboration with Sales Professionals and Store Management to create memorable client experiences.

The ideal candidate has at least two years of retail sales experience (luxury/jewelry preferred) and two years in an administrative role; strong organization,

Qualifications

• Minimum of two (2) years of retail sales experience; luxury retail and/or jewelry experience preferred.
• Minimum of two (2) years of experience in an administrative role.

Responsibilities

• Foster an environment that puts the client at the forefront.
• Assist clients with their purchase, repair or service request.
• Provide assistance to Sales Professionals and Store Management with their concerns and special requests.
• Process sales transactions accurately.
• Administer transfer requests including shipping and receiving of merchandise and filing of packing slips.
• Ensure merchandise purchased is cleaned, tagged, packed and gift wrapped if requested.
• Ensure appraisals are documented and mailed out timely for new purchases at store level.

Skills

Retail sales experience

Sales-driven

Interpersonal communications

Organization

Job description

Full Time_Permanent Administrator Toronto, ON, CA

2 days ago Requisition ID: 1765

Established since 1879, Birks is a luxury jewellery store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each and every one of our clients.

As a Store Administrator for one of our stores located in theGreater Toronto Area, you will get to embody our belief in the promise of abrighter tomorrow through each interaction. As such, you will get to work in a highly motivated team that values excellence, hard work and teamwork.

A result drivencandidate that firmly believes in providing an excellent and unique experienceto every client.

The Store Administrator plays a crucial role behind the scenes as he/she is responsible for all the administrative details that support sales and client service in the store. This highly-organized and detail-oriented position is the foundation for back office operations of the store. This position supports the management team in all functions, including transactions and repairs, shipping and receiving of merchandise and partners with the sales professionals to ensure a memorable experience for all clients.

To do so, the Store Administratorwill be expected to…

• - Foster an environmentthat puts the client at the forefront
• - Assist clients withtheir purchase, repair or service request
• - Provide assistance toSales Professionals and Store Management with their concerns and specialrequests
• - Process salestransactions accurately
• - Administer transferrequests including the shipping and receiving of merchandise and filing ofincoming and outgoing packing slips in corresponding files
• - Ensure merchandisepurchased is properly cleaned, price tag removed, packaged in its correspondingbox and gift wrapped if requested
• - Ensure appraisals aredocumented and mailed out on a timely basis for new purchases done at storelevel.
• - A minimum of two (2)years of retail sales experience; luxury retail and/or jewelry experience ispreferred
• - A minimum of two (2)years of experience in an administrative role;
• - Is goal oriented andsales driven but understand that truly caring about clients and exceeding theirexpectations is key to their success;
• - Strong team values
• - Great interpersonaland communications skills
• - Good organization andlearning skills

In return for yourcommitment to excellence, we offer…

• - Competitive earnings
• - Innovative and uniquetraining programs

Within the Birks Group , you will find a management team that truly cares about your professional growth. You will beempowered to be yourself, in order to offer excellent customer service and tocreate an experience that will build long-lasting client relationships.

Our promise of delight

Come join us, and let your true self, shine!