Station Manager

World Courier of Canada Ltd; Montreal; On-site; CAD 65,000 - 85,000; Full time

Job summary

A leading company in the health services sector is seeking a dedicated Operations Manager in Montreal. The ideal candidate will oversee quality compliance, manage cold chain systems, and lead a team to ensure efficient operations. Offering comprehensive benefits and development resources, this full-time position supports the mission of improving lives through exceptional service and collaboration.

Benefits

Medical, dental, and vision care

Backup dependent care

Adoption assistance

Paid parental leave

Professional development programs

Qualifications

• Proficiency in Cold Chain Management required.
• Managerial experience in operations preferred.
• Demonstrated ability to lead a team and maintain productivity.

Responsibilities

• Ensure compliance with all GxP requirements and company procedures.
• Manage cold chain requirements and oversee temperature control operations.
• Train new employees and conduct performance evaluations.

Skills

Professional manner

Interpersonal skills

Communication skills

Cold Chain Management

Organizational skills

Time management

Team leadership

Work ethic

Approachability

Tools

WorldSTAR systems

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Primary Duties and Responsibilities :

• Ensuring conformance to all company procedures and standards.
• Ensuring conformance to all GxP requirements.
• Regular review of incident notes, KPI and other performance indicators.
• Complying with regulatory agencies standards (PIP, Transport Canada, TSA regulations, etc).
• Implementing and training on SOP’s (global and local)
• Managing cold chain requirements
• Ensuring that refrigeration / temperature control equipment is working correctly.
• Troubleshooting and problem management including contributing to CAPA reports.
• Improving operational systems, processes and policies in support of better reporting.
• Creating procedures for situations which require written procedures.
• Working nationally and globally with managers on issues that involve his / her department
• Delegating all shipments to customer service / operations staff.
• Managing resources used by his / her department including outsourcing of activities.
• Monitoring WorldSTAR screens to ensure all deadlines are met.
• Follow up on all work in progress to ensure timely performance by the department.
• Assisting other departments with general questions about the operation & packaging.
• Supporting sales by providing technical expertise and participating in sales calls / presentations.
• Understanding / implementing new technology to increase productivity and performance.
• Training new employees.
• Conducting selective hiring and working to retain an exceptional staff.
• Maintaining a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate
• Maximizing employee morale, productivity, efficiency and retention.
• Conducting performance evaluations and yearly reviews
• Reviewing and managing weekly and bi-weekly employee and owner operator payroll.
• Demonstrating flexibility in work schedule, WC is a 24 hour company will require overtime, holiday scheduling, and weekend shifts as necessary

Minimum Skills, Knowledge and Ability Requirements :

• Professional manner and sense of urgency.
• Excellent interpersonal and communication skills.
• Proficiency in required WorldSTAR screens and other World Courier systems.
• Full understanding of Cold Chain Management
• Strong organizational and time management skills.
• Exceptional work ethic and team leader
• Professional and approachable demeanor

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time

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