Assistant Station Manager

Canadream Club; Mirabel; On-site; CAD 40,000 - 80,000; Full time

Job summary

Join a dynamic and fun team at an innovative company that creates unforgettable travel experiences across Canada. As an Assistant Station Manager, you will play a crucial role in daily operations, ensuring guest satisfaction and leading a dedicated team. This position offers the chance to make a meaningful impact while enjoying a vibrant work environment. If you have a passion for travel and hospitality, and possess strong leadership skills, this is the perfect opportunity for you to grow and thrive in a supportive atmosphere.

Qualifications

• 2+ years of experience in Automotive/RV or Tourism/Hospitality industry.
• Strong leadership and communication skills are essential.

Responsibilities

• Assist in daily operations and management decisions at the station.
• Ensure high levels of guest service and operational support.

Skills

Leadership Skills

Effective Communication

Attention to Detail

Operational Management

Education

High School Diploma

Relevant Post-Secondary Degree

Job description

Posted Wednesday, March 5, 2025 at 7:00 AM

Discover Your Adventure with CanaDream!

At CanaDream, we create unforgettable vacations for those eager to explore Canada at their own pace.

Why Join Us?

• Year-Round Excitement: While we’re open all year, our stations truly come alive from May through October, welcoming visitors from around the world.
• Make a Difference: At CanaDream, you have the chance to make a real impact on our Guests and Customers. Your efforts will help create memorable experiences that last a lifetime.
• Fun and Dynamic Team: Work with a fantastic team of people who know how to have fun while delivering top-notch service. We believe in enjoying the ride while getting the job done to the best of our abilities.
• Ignite Your Passion: Join us and ignite your passion for travel and hospitality. Be part of a team that values your contributions and supports your growth.

Job Title: Assistant Station Manager
Job Location: Mirabel, Quebec
Compensation: Competitive salary and benefits offered
Employment Status: Exempt from overtime
Reports to: Station Manager

Position Description:

The Assistant Station Manager is the second-in-command at the Station and will assist the Station Manager in the day-to-day operations of the location. The successful incumbent must possess robust leadership skills, high personal and professional standards, be a hands-on leader/manager, and have a solid knowledge of New and Used RVs, Finance, and Fixed Operations.

Essential Duties and Responsibilities:

• Operational/Resource Management Responsibilities:
• Collaborate with the Station Manager: Foster a sense of ownership by setting clear expectations, managing resources, assigning responsibilities, and providing coaching while maintaining accountability.
• Management Decisions: Make decisions in alignment with CanaDream’s policies, procedures, and relevant guidelines to ensure consistency.
• Daily Leadership: Assist the Station Manager in leading and executing tasks across various departments.
• Joint Responsibility: Share responsibility for the station's overall performance, profitability, growth, direction, and success.
• Facility Maintenance: Work with the Executive Assistant to address facility and building maintenance issues in the Station Manager’s absence.
• Operational Support: Effectively handle day-to-day issues such as operational challenges, late Guests, complaints, vehicle switches, claims, and shop maintenance.
• Versatility: Perform the daily duties of any other station worker as needed.
• Asset Management: Ensure the appropriate usage and maintenance of company-owned assets.
• Staffing and Scheduling: Collaborate with the Station Manager to determine staffing requirements and ensure the team is scheduled according to station needs and budgetary constraints.
• Training and Development: Work with the Station Manager to enforce training programs implemented by Head Office. Actively coach Crew members to continuously improve their skills and contributions to CanaDream.
• Guest Experience:
• Monitor, improve, and maintain guest service standards in the day-to-day operation of the Station.
• Provide rental quotes to prospective guests, process rental and sales deposits, handle rental contracts, sell ancillary products, demonstrate RVs and equipment, and perform damage inspections.
• Ensure high levels of guest service are maintained.

Skillset, Education & Experience:

• Education: High School diploma with preference given to relevant post-secondary degree.
• Experience: Minimum of 2 years of experience in the Automotive/RV Industry or Tourism/Hospitality Industry preferred.
• Effective Communication: Proficient in speaking, listening, and writing clearly, thoroughly, and timely.
• Attention to Detail: Detail-oriented with the ability to follow through on tasks.

Working Conditions:

• Office environment, shop facilities, and the yard.
• Manual dexterity required.
• Travel to Head Office, other Stations, and offsite events is required.

Disclaimer: This job description is only a summary of the typical functions of this job and is not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties.

Acknowledgment:

I have read and understand the requirements of this position. I acknowledge that I may be required to perform additional tasks as reasonably requested by my manager. I accept the responsibilities outlined above.

If you like the sound of all of this, are ready for a challenging yet rewarding role within a supportive team, and believe you possess the required skills and experiences, then please apply to CanaDream Careers.