Sr. Technical Writer

Synechron; Mississauga; Hybrid; CAD 115,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Hybrid work policy

Training opportunities

Global exposure

Job summary

Synechron is seeking an experienced Technical Writer with a strong background in Capital Markets and Investment Banking. The role focuses on documenting a technology and data framework, including architecture, components, capabilities, and integration guidelines for development and data teams.

Responsibilities include translating complex concepts into clear, structured documentation, creating diagrams, and collaborating with architects, developers, and SMEs to ensure accuracy and adoption of the

Qualifications

• 8+ years experience as a Technical Writer in enterprise tech or data platforms.
• Experience within Capital Markets, Investment Banking, or related financial services.
• Strong understanding of SQL, data warehouses, and data modelling.

Responsibilities

• Document legacy technology and data framework architecture and components.
• Produce developer-friendly docs with guidelines for consumption and integration.
• Create architecture diagrams and data-flow diagrams for complex solutions.
• Collaborate with architects, developers, data engineers, and SMEs to validate information.
• Maintain standards, templates, and version control for documentation.

Skills

Technical writing

Capital Markets

SQL

Data warehousing

Architecture docs

Tools

Confluence

Markdown

Git

Visio

Lucidchart

Job description

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, we’ve grown our organization to 16,700 people, across 57 offices, in 22 countries, in key global markets.

Sr. Technical Writer – (Capital Markets / Investment Banking)

Role Overview

We are seeking an experienced Technical Writer with a strong technical background and experience in Capital Markets / Investment Banking. The successful candidate will be responsible for documenting an existing technology and data framework, including its architecture, components, capabilities, implementation patterns, and guidelines for how development and data teams can consume and integrate with the framework.

This role requires someone who can work closely with architects, developers, data engineers, and business stakeholders to understand complex technical solutions and translate them into clear, structured, and developer-friendly documentation.

Join a high-impact Capital Markets transformation initiative where you'll bridge the gap between complex technology frameworks and the teams that rely on them. This role requires a technical writer who can understand architecture, data platforms, SQL, and modern data engineering concepts, then translate them into clear, actionable documentation that accelerates developer adoption and integration across the organization.

Additional Information

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Mississauga, ON is $115k - $120k/year & benefits (see below).

Key Responsibilities

• Understand the current-state framework, its architecture, components, data flows, dependencies, and integration patterns.
• Create comprehensive technical documentation covering:
• Framework architecture and key components
• Framework capabilities and supported use cases
• How applications and data teams can consume and integrate with the framework
• Configuration and implementation guidelines
• Data flows and processing patterns
• Developer onboarding and getting-started guides
• Technical workflows and operational procedures
• Best practices, standards, and reusable implementation patterns
• Troubleshooting and FAQs
• Work with Solution Architects, Data Architects, Developers, Data Engineers, and SMEs to gather technical information and validate documentation.
• Translate complex technical concepts into documentation suitable for both technical and semi-technical audiences.
• Create architecture diagrams, data-flow diagrams, process flows, and other supporting technical illustrations where required.
• Establish consistent documentation standards, templates, terminology, and version-control practices.
• Maintain documentation as the framework evolves and ensure documentation remains aligned with the implemented solution.
• Understand the business context of Capital Markets and Investment Banking solutions to ensure documentation accurately reflects the intended use cases.

Required Skills & Experience

• Proven 8+ years experience as a Technical Writer, preferably documenting enterprise technology, data platforms, frameworks, APIs, or developer platforms.
• Prior experience working within Capital Markets, Investment Banking, or a closely related Banking/Financial Services environment.
• Strong technical background with the ability to understand application and data architectures.
• Good understanding of SQL, including the ability to read and understand queries, tables, views, schemas, and data transformations.
• Good understanding of Data Warehousing concepts, including dimensional/data modeling, ETL/ELT processes, data pipelines, and data integration.
• Experience documenting technical frameworks and explaining how other teams can consume, configure, integrate, and extend them.
• Ability to independently interact with technical SMEs and extract the information required to build complete documentation.
• Strong written communication skills with the ability to simplify complex technical concepts without losing technical accuracy.

Preferred / Nice-to-Have Skills

• Knowledge or hands-on exposure to Databricks.
• Understanding of Medallion Architecture, including Bronze, Silver, and Gold data layers.
• Familiarity with modern data platforms, lakehouse architectures, cloud-based data engineering, and data pipelines.
• Understanding of APIs, integration patterns, CI/CD, Git/version control, and software development practices.
• Familiarity with documentation platforms and tools such as Confluence, Markdown, Git-based documentation, SharePoint, or similar tools.
• Experience creating technical architecture and data-flow diagrams using tools such as Visio, Lucidchart, Draw.io, or equivalent.

Domain Knowledge (Preferred)

The candidate should have a good understanding of the Capital Markets / Investment Banking domain. Exposure to areas such as trade lifecycle, securities, equities, fixed income, derivatives, risk, positions, reference data, market data, or regulatory/reporting platforms would be advantageous.

Ideal Candidate

The ideal candidate is more technical than a traditional documentation writer. They should be comfortable participating in architecture and engineering discussions, reviewing SQL and data models, understanding data pipelines and frameworks, and converting this knowledge into documentation that enables another engineering team to understand and successfully consume the framework.

Key Profile

Technical Writer + Capital Markets / Investment Banking + SQL + Data Warehousing, with Databricks and Medallion Architecture as strong advantages.

It would be great if you also had

• Detail-oriented, ability to turn deliverables around quickly with a high degree of accuracy
• Strong analytical skills, ability to interpret business requirements and produce functional and technical design documents.
• Good time management skills – Ability to prioritize and multi-task, handling multiple efforts at once.
• Strong desire to understand and learn domain.
• Experience in a financial services/banking industry
• Ability to work in a fast-paced environment; to be flexible and learn quickly.
• Ability to multi-task with attention to detail/ prioritize tasks.

We Offer:

• A highly competitive compensation and benefits package
• A multinational organization with 57 offices in 22 countries and the possibility to work abroad
• Laptop and a mobile phone
• 10 days of paid annual leave (plus sick leave and national holidays)
• Maternity & Paternity leave plans
• Flexible hybrid policy
• A comprehensive insurance plan including: medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region)
• Retirement savings plans
• A higher education certification policy
• Commuter benefits (varies by region)
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms
• A flat and approachable organization
• A truly diverse, fun-loving and global work culture

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.