Sr. Technical Systems Analyst Unix

RBC; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading global financial institution in Toronto seeks an experienced IT Support professional. You will join a dynamic team focused on automation and Unix Platform Support, primarily providing Level 2 and Level 3 support. Responsibilities include implementing hardware/software systems and ensuring reliable information flows. The ideal candidate has over 5 years in IT support, experience with automation technologies, and strong problem-solving skills. Join a culture fostering innovation and growth in this pivotal role.

Benefits

Mentorship opportunities

Leadership development programs

Access to cutting-edge technology

Qualifications

• Minimum of 5 years in IT infrastructure/support, with at least 3 years working with automation technologies.
• Experience with enterprise Linux distributions.
• Strong interpersonal skills and ability to troubleshoot issues.

Responsibilities

• Work with multiple hardware and software platforms for L2 and L3 support.
• Implement and support hardware, software, and telephony systems.
• Design, develop, implement, and maintain reports and reporting tools.

Skills

IT infrastructure/support

Automation technologies

Enterprise Linux (RHEL, CentOS, Ubuntu)

IaC tools (e.g., Terraform, Ansible)

Python

Korn/Bourne Shell

AWS

GCP

Azure

Job description

Job Description

Join a leading global financial institution at the forefront of technological innovation, where you will be part of a dynamic team of IT Support and Infrastructure System Administrators responsible for automation, integration and Unix Platform Support. You will primarily provide support for Level 2 and Level 3 support and work on automation/continuous improvement projects.

This is a pivotal team who is shaping the future of our global infrastructure by driving the adoption of infrastructure as code (IaC) and fostering a culture of automation, collaboration, and continuous improvement.

What you will do

• Work with multiple hardware and software platforms at an intermediate level. Working with business units to understand and meet information needs, primarily L2 and L3 support
• Implement and support hardware, software and telephony systems which provide the infrastructure for Customer Support. Apply extensive, in-depth knowledge, skills, and practices to perform complex assignments
• Working with technology organizations and other business partners to anticipate challenges to information flows and develop solutions that ensure reliability
• Providing system availability and space to meet the hardware and software requirements for the Customer Support function
• Designing, developing, implementing, and maintaining reports and reporting tools for service centers and enterprise partners

What do you need to succeed?

Must Haves:

• Minimum of 5 years in IT infrastructure/Support, with at least 3 years working with automation technologies
• Experience with enterprise Linux distributions (RHEL, CentOS, Unbuntu)
• Experience with IaC tools (e.g., Terraform, Ansible, Github)
• Experience with Python, Korn/Bourne Shell…
• Prior experience working with/maintaining scalable, highly available infrastructure on public clouds (AWS, GCP, Azure…)
• Strong interpersonal skills with the ability to troubleshoot issues, escalate when necessary and partner with cross-functional teams (e.g., storage, networking, security)
• Ability to be on call once every 5 weeks for one week

Nice to Have:

DevOps Practices: Familiarity with CI/CD pipelines, GitOps, or container orchestration (e.g., Kubernetes, Docker)

What’s in It for You?

• Being Impactful: Shape the future of global IT infrastructure at a top-tier financial institution, driving innovation and automation at scale
• Mentorship Legacy: Build a lasting impact by developing the next generation of infrastructure and developer talent, fostering a culture of learning and growth
• Career Growth: Access to Senior Management visibility, leadership development programs, and opportunities to influence enterprise-wide technology strategies
• Collaborative Environment: Work alongside world-class teams in a dynamic, inclusive culture that values diverse perspectives and cross-functional partnerships
• Cutting-Edge Technology: Leverage state-of-the-art tools and platforms to solve complex challenges, with resources to explore emerging technologies
• Stability and Purpose: Contribute to a mission-driven organization that powers global financial systems, offering stability and meaningful impact

#LI-POST
#TECHPJ

Job Skills

Agile Methodology, Agile Methodology, Atlassian Confluence, Atlassian JIRA, Business Continuity and Disaster Recovery (BCDR), Change Controls, Customer Service, Decision Making, Group Problem Solving, Hardware Infrastructure, IBM AIX, Interpersonal Relationships, IT Systems Management, Linux Bash Scripting, Logical Volume Manager (LVM), Long Term Planning, Network-Attached Storage (NAS), OS Troubleshooting, Patching, Performance Tuning, Python Automation, Red Hat Ansible, Red Hat Clustering, Red Hat Enterprise Linux (RHEL), Red Hat Satellite {+ 7 more}

Additional Job Details

Address: 330 FRONT ST W:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-12-02

Application Deadline: 2026-02-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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