Sr. Strategy & Operations Analyst

Docusign Partners; Toronto; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

Docusign is seeking a Sales Strategy & Ops team member who will drive pipeline growth and support strategic initiatives in EMEA. The role requires strong analytical skills, collaboration with cross-functional teams, and significant experience in sales operations. You will work in a hybrid setting, combining in-office and remote work to achieve regional goals.

Qualifications

• 5+ years of experience in a Sales Strategy Operations role.
• Deep experience with Salesforce.com and data visualization tools.
• Strong analytical skills to resolve complex issues.

Responsibilities

• Business partner for AVP of EMEA Sales Development to drive pipeline growth.
• Analyze sales performance to provide insights for decision-making.
• Develop operational reports to monitor overall region health.

Skills

Sales Strategy

Data Analysis

Sales Operations

Communication

Education

BS/BA Degree or Equivalent Work Experience

Tools

Salesforce.com

Tableau

Excel

PowerPoint

Job description

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

In this role, you will be a highly visible and independent thought leader and operator playing a key role in scaling the Sales Strategy & Ops team. You will work on topics that range from transformational sales strategy to the nuts and bolts of sales operations. You will do this through a combination of analytical insight, strong business acumen, and robust cross-functional partnerships with leaders in Sales, Marketing, Finance, HR, etc.

You will work closely with EMEA Sales Development Leadership to set sales strategy and medium/long term goals for the Sales Development EMEA business. You will then lead the execution of many of these initiatives, supporting them with ad hoc reporting and analysis along the way.

This position is an individual contributor role reporting to the Senior Director, EMEA Sales Strategy & Operations

Responsibility

• Business Partner for the AVP of EMEA Sales Development to drive pipeline growth in the region
• Use CRM tools to drive technical analysis of pipeline, sales and activity performance to determine insights that drive decisions
• Analyze business drivers, trends and operating metrics to drive actionable insights
• Collects and analyzes applicable data and other information, considering additional factors as appropriate, before making recommendations and/or decisions
• Develop and maintain standardized operational reports and dashboards to monitor overall region health and other key objectives
• Determines how to structure and approach decisions of moderate complexity
• Work closely with the members of the EMEA Sales Development team to ensure we are capturing and surfacing the best data and information to make optimal business decisions
• Collaborate cross-functionally within the Sales Operations organization to ensure consistent reporting standards and processes
• Establish KPIs and measure / monitor performance for the EMEA Sales Development team
• Support day-to-day inquiries from the EMEA Sales Development team, providing prompt and efficient resolution to a range of issues
• Prepare presentations and communicate findings from initiatives to management and broader organization
• Appropriately recognizes shifts in priorities and other changes that impact own work and adjusts accordingly without prompting from others
• Able to assume stretch responsibilities and participate in special projects that advance the function or the team's capabilities
  
  

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• BS/BA degree or equivalent in work experience
• 5+ years of experience in a Sales Strategy Operations role
• Deep experience with Salesforce.com, PowerPoint and Excel
• Experience with data visualization tools e.g. Tableau
• Have wide-ranging experience; uses professional concepts and company objectives to resolve complex issues in creative and effective ways
• Have wide-ranging experience working on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors
  
  

Preferred

• Accurate and precise attention to detail with advanced Excel and Tableau skills
• Prior exposure to high-growth work environments, and a strong understanding of SaaS business models and go-to-market principles are all highly desirable
• Experience working closely with senior Sales Development leaders
• Comfortable and flexible working in a fast-paced environment
• High degree of intellectual curiosity and self confidence
• Excellent verbal and written communication skills
• Accountable, goal-oriented team player
  
  

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [e-mail].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [e-mail] for assistance.

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