Sr Analyst, Operations

Economical Insurance; Toronto; Hybrid; CAD 58,000 - 107,000; Full time

Job summary

Join a leading Canadian insurance company as a Sr Analyst, Operations. This role involves enhancing operational effectiveness through data analysis, KPI reporting, and management oversight. The successful candidate will collaborate with various teams to provide insights and drive strategic initiatives within a flexible hybrid work environment.

Benefits

Hybrid work schedule for most roles

Company share ownership program

Pension with company-matched RRSP contributions

Paid volunteer days

Educational resources and paid time off for exams

Wellness and recognition programs

Qualifications

• 5+ years of P&C insurance experience.
• Experience in using Excel (including VLOOKUP, PivotTables), Power BI, and Tableau.
• Ability to use data to help form decisions.

Responsibilities

• Provide analytical support to improve operational effectiveness.
• Identify trends and variances in operating results.
• Support CI Operations in managing the roadmap for initiatives.

Skills

Analytical focus

Statistical background

Data analysis

KPI monitoring

Education

University degree in Math/Statistics, Applied Science, Business or related program

Tools

Excel

Power BI

Tableau

Job description

Join to apply for the Sr Analyst, Operations role at Economical Insurance

Join to apply for the Sr Analyst, Operations role at Economical Insurance

Economical is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

What To Expect

• Provide forward thinking analysis, direction to promote and instill consistently effective alignment and execution.
• Provide analytical support and oversight to improve the operational effectiveness of Commercial Insurance across head office, regional, segment and RPC business.
• Review CI operating results to identify key trends, variances, and measure production results against budget and forecasts.
• Execute and deliver KPIs and provide insights on weekly, monthly and quarterly basis to key stakeholders
• Preparing timely and accurate divisional business performance reporting for both internal (Board of Directors, senior management) and external (investors, regulators and auditors) stakeholders
  
  
  

Data Acquisition / Planning

• Provides financial and data analysis in support of Commercial priorities with a primary focus on analytics and data mining to support analysis and informed action
• Leads data acquisition and market analysis working with the relevant internal and external teams to support business insight development
• Supports Commercial Region/Segment Leadership in obtaining timely, relevant metrics in an efficient manner to limit duplication of work with CI Operational lead roles
• Identifies and champion improvements in data structure and automated reporting to align to current Commercial Lines pricing strategies and KPI segmentation
  
  
  

Business Analysis

• Participates in Commercial Initiatives covering but not limited to product definition, financial performance and profitability trending to define requirements and provide data led insights for analysis and action.
• Supports Commercial analysts to identify and leverage efficiency opportunities covering automation and scripting technology
• Supports weekly, monthly, quarterly reporting requirements with timely, actionable data following logical exploration on emerging trends where applicable
• Participates in review of operational process workflows to highlight and address inefficiencies with data supported actions and expected results
  
  
  

Operational Oversight

• Supports CI Operations and CI leadership in managing the roadmap for CI initiatives (e.g., KPI measurement enhancements, Process improvements and alignment) – including risks / issues, reporting on progress against milestones.
• Supports governance and oversight of CI initiative tracking, communication and escalations.
  
  
  

Business Controls

• Provides specialized measurement, reporting and support to ensure awareness and governance across Commercial insurance.
• Collaborates with management / control function partners (e.g. Risk, Legal, Corporate Underwriting) to measure progress and adherence to applicable regulatory and governance issues.
  
  
  

What You Bring

• University degree in Math/Statistics, Applied Science, Business or related program
• 5+ years of P&C insurance experience
• Analytical focus and statistical background would be considered an asset
• Microsoft suite products is a must have
• Experienced in using Excel (including VLOOKUP, PivotTables), Power BI, and Tableau for dashboard creation, KPI monitoring, and trend identification.
• Ability to use data to help form decisions from a management and other internal stakeholders’ perspective
  
  
  

Salary Range: $58,100 - $106,900

Interested in this role, but don't meet every requirement? We encourage you to apply! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren't just "nice to have" — they're essential to our success.

What's in it for you?

• Hybrid work schedule for most roles
• Company share ownership program
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services
  
  
  

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market. In addition to base pay, eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.

Go ahead and expect a lot — you deserve it.

It's better here — but don't take our word for it. Definity was named by Great Place to Work as one of the Best Workplaces in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Insurance

Referrals increase your chances of interviewing at Economical Insurance by 2x

Get notified about new Operations Analyst jobs in Toronto, Ontario, Canada.

Manager, Transit Operations - Transit Control & Route Supervision

Business Analyst (1y Contract, Contact Center Transformation)

Business Analyst (New or Recent Graduate)

Manager, Maintenance & Facility Operations

Mississauga, Ontario, Canada CA$110,000.00-CA$120,000.00 4 weeks ago

Senior Revenue Operations Analyst - Latin America & Canada

Business Analyst (Budget Tool Revitalization Project)

Senior Business Analyst - Insurance (Fully Remote)

Toronto, Ontario, Canada CA$120,000.00-CA$130,000.00 3 weeks ago

Business Analyst (Power BI & Tableau), Technology Services Group

Toronto, Ontario, Canada CA$65,000.00-CA$75,000.00 2 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.