Sr Analyst, Operations

Starr Underwriting; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading insurance company is looking for a professional to enhance operational effectiveness within its Commercial Insurance unit. The candidate will provide analysis and reporting to key stakeholders, utilize data mining techniques to drive decision-making, and ensure adherence to company standards. Ideal candidates will have a degree in Math or Business and experience in P&C insurance, along with strong analytical and technical skills.

Qualifications

• 5+ years of P&C insurance experience.
• Ability to use data for decision-making.
• Computer proficiency in Microsoft suite.

Responsibilities

• Provide analytical support to improve operational effectiveness.
• Lead data acquisition and market analysis.
• Participate in Commercial Initiatives for product definition.

Skills

Analytical focus

Financial analysis

Data mining

Education

University degree in Math/Statistics, Applied Science, Business

Tools

Excel

Power BI

Tableau

Job description

What to expect

• Provide forward thinking analysis, direction to promote and instill consistently effective alignment and execution.
• Provide analytical support and oversight to improve the operational effectiveness of Commercial Insurance across head office, regional, segment and RPC business.
• Review CI operating results to identify key trends, variances, and measure production results against budget and forecasts.
• Execute and deliver KPIs and provide insights on weekly, monthly and quarterly basis to key stakeholders
• Preparing timely and accurate divisional business performance reporting for both internal (Board of Directors, senior management) and external (investors, regulators and auditors) stakeholders

Data Acquisition / Planning

• Provides financial and data analysis in support of Commercial priorities with a primary focus on analytics and data mining to support analysis and informed action
• Leads data acquisition and market analysis working with the relevant internal and external teams to support business insight development
• Supports Commercial Region/Segment Leadership in obtaining timely, relevant metrics in an efficient manner to limit duplication of work with CI Operational lead roles
• Identifies and champion improvements in data structure and automated reporting to align to current Commercial Lines pricing strategies and KPI segmentation

Business Analysis

• Participates in Commercial Initiatives covering but not limited to product definition, financial performance and profitability trending to define requirements and provide data led insights for analysis and action.
• Supports Commercial analysts to identify and leverage efficiency opportunities covering automation and scripting technology
• Supports weekly, monthly, quarterly reporting requirements with timely, actionable data following logical exploration on emerging trends where applicable
• Participates in review of operational process workflows to highlight and address inefficiencies with data supported actions and expected results

Operational Oversight

• Supports CI Operations and CI leadership in managing the roadmap for CI initiatives (e.g., KPI measurement enhancements, Process improvements and alignment) – including risks / issues, reporting on progress against milestones.
• Supports governance and oversight of CI initiative tracking, communication and escalations.

Business Controls

• Provides specialized measurement, reporting and support to ensure awareness and governance across Commercial insurance.
• Collaborates with management / control function partners (e.g. Risk, Legal, Corporate Underwriting) to measure progress and adherence to applicable regulatory and governance issues.

What you bring

• University degree in Math/Statistics, Applied Science, Business or related program
• 5+ years of P&C insurance experience
• Analytical focus and statistical background would be considered an asset
• Microsoft suite productsis a must have
• Experienced in using Excel (including VLOOKUP, PivotTables), Power BI, and Tableau for dashboard creation, KPI monitoring, and trend identification.
• Ability to use data to help form decisions from a management and other internal stakeholders’ perspective