Sr. Representative, Specialized Collections

fairstone bank; Montreal (administrative region); Hybrid; CAD 70,000 - 85,000; Full time

Benefits offered by this job

Hybrid work model

3 weeks vacation

35h /Week

Employer-paid health insurance

RRSP contribution plan

Job summary

Randstad Canada is seeking an Accounts Receivable / Collections Specialist for our Downtown Montreal office. This full-time role reports to the Supervisor of Billing and Collections and focuses on managing collections and AR to support cash flow during the ERP transition.

The ideal candidate has a degree in accounting/administration and 5 years of experience, is bilingual in French and English, and is proficient with MS Office; knowledge of Aderant is a plus.

Qualifications

• Degree in accounting/administration with 5 years' experience (law firm preferred).
• Fluent in French and English.
• Proficient with MS Office; Aderant knowledge is a plus.

Responsibilities

• Follow-up of unpaid invoices and management of customer communications
• Respond to customer queries and correct errors
• Prepare financial reports for associates, including trend and profitability analyses
• Reconcile accounts receivable and follow up on overpayments
• Perform risk assessments and prepare analyses for external auditors
• Follow up on customer settlements and commitments
• Manage confidential documents and improve collection procedures
• Participate in billing software updates

Skills

Bilingual French/English

Communication skills

Time management

Customer service

Education

Degree in accounting/administration

Tools

MS Office

Aderant

Job description

Position: Accounts Receivable / Collections Specialist

Full-time

Location: Downtown Montreal

Salary: $70,000 - $85,000

Role Overview

Reporting to the Supervisor of Billing and Collections, this role offers an opportunity to contribute significantly to our client’s financial operations. As an integral part of the finance team, you’ll play a key role in the company’s ongoing evolution and transition to a new ERP system. You’ll be responsible for managing collections and accounts receivable, supporting efficient cash flow, and helping maintain strong relationships with clients.

Advantages

• 35h /Week
• Hybrid work model
• 3 weeks vacation
• Collective insurance paid 100% by employer
• RRSP Contribution plan

Responsibilities

• Follow-up of unpaid invoices and management of customer communications
• Response to customer queries and error corrections
• Management of financial reports for associates, including trend and profitability analyses
• Reconciliation and follow-up of accounts receivable, resolution of overpayments
• Ongoing risk assessment and preparation of analyses for external auditors
• Follow-up of customer settlements and commitments
• Management of confidential documents and improvement of collection procedures
• Participation in billing software updates

Qualifications

• Degree in accounting/administration and 5 years' experience, ideally in a law firm
• Bilingual French/English
• Proficiency in MS Office, knowledge of Aderant an asset
• Excellent communication, customer service, organization and time management skills
• Ability to work under pressure with tact and discretion

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.