Sr eCommerce Project Manager

Invictus Direct; Quebec; Remote; CAD 60,000 - 80,000; Full time

Job summary

A growing digital consulting firm seeks a Senior eCommerce Project Manager to lead complex projects across Salesforce and Shopify platforms. The ideal candidate has 5+ years of experience, bilingual skills in French and English, and a proven record of delivering successful eCommerce projects. This role involves managing client engagements, coordinating cross-functional teams, and ensuring projects are delivered on time and on budget. The position may require occasional travel up to 20%.

Qualifications

• 5+ years of experience managing complex eCommerce/CRM projects.
• Proven track record on Salesforce and Shopify platforms.
• Excellent communication skills, fluent in French and English.

Responsibilities

• Manage the full lifecycle of eCommerce and CRM projects.
• Lead client engagements across Salesforce and Shopify.
• Facilitate project meetings and maintain proactive communication.

Skills

Project management

Bilingual (French and English)

Communication

Agile methodologies

Salesforce proficiency

Shopify proficiency

Tools

Jira

Confluence

Asana

G Suite

Slack

Job description

Overview

Location: US / Canada Remote (Quebec, Canada preferred)

Schedule: Full-time, with occasional travel (up to 20%)

Salary: Competitive and commensurate with experience

Company: Our client is a rapidly growing digital consulting firm that empowers high-growth brands to scale through smart technology implementations and digital strategy. With a focus on Salesforce and Shopify ecosystems, they help businesses streamline operations, elevate customer experience, and unlock new revenue opportunities. Known for their entrepreneurial mindset and hands-on approach, the team thrives on delivering meaningful results across the eCommerce and CRM landscape.

Description: Our client is seeking a Senior eCommerce Project Manager to lead end-to-end project delivery across multiple clients and platforms. This role requires a detail-oriented, bilingual project leader who can balance strategic oversight with tactical execution, ensuring every engagement is delivered on time, on budget, and with impact.

Responsibilities

• Manage the full lifecycle of complex eCommerce and CRM projects, including scope, timelines, resources, and deliverables
• Lead client engagements across platforms such as Salesforce (Sales, Service, Marketing Cloud) and Shopify (including Shopify POS)
• Act as the primary point of contact for both internal teams and external clients, ensuring clear and proactive communication
• Apply appropriate project management frameworks (Agile, Waterfall, or Hybrid) based on the needs of each initiative
• Facilitate sprint planning, stand-ups, retrospectives, and steering committee meetings as needed
• Use tools like Jira, Confluence, Asana, G Suite, and Slack to manage documentation, tasks, and team collaboration
• Coordinate cross-functional teams across development, design, QA, and strategy to ensure alignment and execution
• Travel up to 20% of the time for client meetings, on-site workshops, or conferences

Qualifications

• 5+ years of experience managing complex eCommerce or CRM implementation projects, ideally in an agency or consulting environment
• Proven track record delivering successful projects on Salesforce and Shopify platforms, including POS integration
• Deep familiarity with Agile, Waterfall, and Hybrid project delivery models
• Excellent verbal and written communication skills, both client-facing and internal
• Comfortable using modern PM and collaboration tools (Jira, Confluence, Slack, Asana, G Suite, etc.)
• Demonstrated ability to manage multiple projects in a fast-paced, high-growth environment
• Fluent in both French and English

Preferred

• Proficiency in additional languages (Spanish, Italian, Portuguese, Mandarin, or Arabic)
• Experience working within a formal PMO or consulting practice
• Salesforce and / or Shopify certifications
• Previous work with Salesforce or Shopify Partner organizations
• Background in retail, luxury, or consumer goods industries
• Entrepreneurial or startup experience