Specialist, Designated Sales Associate

Brobston Group LLC; Toronto; On-site; CAD 28,000 - 44,000; Full time

Job summary

Brobston Group LLC is seeking a Specialist, Designated Sales Associate to foster deep client relationships and drive personal and brand sales in a luxury retail environment in Toronto. Compensation includes hourly base pay plus commission tied to personal and brand targets.

You will deliver exceptional service, build a loyal client base, and support merchandising and promotional activities while working a flexible schedule that may include nights and weekends.

Qualifications

• Minimum 2 years in a commission-based sales environment.
• Experience in luxury retail product specialist is preferred.

Responsibilities

• Deliver extraordinary service and personalized shopping experiences to all clients.
• Meet and exceed personal and brand sales targets.
• Acquire new clients and develop a loyal personal client base through regular communication.
• Share expert product knowledge with the selling team and support brand initiatives.
• Maintain relationships with buyers, vendors and selling management and communicate merchandising suggestions.
• Support marketing and event execution to drive brand sales and opportunities.
• Perform floor recovery, visual merchandising, price changes, and other sales support tasks.
• Resolve customer service issues and elevate to management when necessary while complying with privacy and safety policies.

Skills

Bilingual English/French

Sales target achievement

Team player

Flexible schedule

Entrepreneurial mindset

Education

High school diploma or equivalent

Job description

Summary

The Specialist, Designated Sales Associate develops deep, long‑lasting relationships with customers to drive personal and brand sales within a luxury retail environment. Compensation includes an hourly base pay plus commission tied to achievement of personal and brand volume targets. The role requires delivering exceptional service, building a loyal client base, and supporting brand merchandising and promotional activities.

Responsibilities

• Deliver extraordinary service and personalized shopping experiences to all clients.
• Meet and exceed personal and assigned brand sales and service targets.
• Acquire new clients and develop and retain a loyal personal client base through regular communication.
• Share expert product knowledge with the selling team and support brand initiatives.
• Maintain relationships with buyers, vendors, and selling management and communicate merchandising suggestions.
• Support marketing and event execution to drive brand sales and opportunities.
• Perform floor recovery, visual merchandising, price changes, and other sales support tasks.
• Resolve customer service issues and elevate to management when necessary while complying with privacy and safety policies.

Requirements

• High school diploma or equivalent.
• Minimum of 2 years' experience in a commission‑based sales environment.
• Prior luxury retail product specialist experience preferred.
• Proven ability to exceed sales targets and work in a fast‑paced, multi‑tasking environment.
• Fully bilingual in English and French.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Entrepreneurial, competitive, self‑motivated, and highly collaborative team player.