Specialist, Claims Reporting

Definity; Toronto; Hybrid; CAD 69,000 - 127,000; Full time

Job summary

Definity is seeking a Claims Reporting and Insights Specialist who excels at transforming data into actionable insights. This mid-senior level role involves engaging with leadership to drive strategic initiatives, partnering effectively within the insurance industry, and fostering a compelling narrative around claims operations performance.

Benefits

Company share ownership program

Pension and savings plans with company-matched RRSP contributions

Paid volunteer days and charitable donation matching

Educational resources, tuition assistance, and paid exam leave

Inclusive environment supporting diversity and accessibility

Wellness and recognition programs

Product and service discounts

Qualifications

• 5+ years of experience in performance management or strategic roles, preferably in insurance.
• Proven track record in business analysis and partnering.

Responsibilities

• Craft presentations and develop impactful materials for showcasing claims performance.
• Analyze data and uncover trends to identify optimization opportunities.
• Engage with stakeholders and adapt communication styles effectively.

Skills

Data analysis

Communication skills

Trend identification

Root cause analysis

Storytelling

Results-oriented attitude

Education

University Degree in Mathematics, Statistics, Economics, Finance, or Accounting

Tools

MS Excel

PowerPoint

Tableau

SQL

Job description

Join to apply for the Specialist, Claims Reporting role at Definity

Definity is the parent company of several long-standing and innovative insurance brands in Canada, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our goal is to be one of Canada's leading property and casualty insurers, and we foster a collaborative, ambitious, rewarding, and empowering culture.

We offer a flexible, hybrid work environment where employees work both from the office and remotely, depending on their role and team. We encourage you to bring your authentic self to our journey. It’s better here.

If you excel at transforming data into compelling stories that influence strategic decisions, and are passionate about uncovering insights to enhance business performance, we invite you to join us as a Claims Reporting and Insights Specialist. This impactful role involves shaping our claims operations narrative and influencing stakeholders.

What can you expect in this role?

• Craft compelling presentations : Develop impactful external materials such as Quarterly and Monthly Business Reviews, Scorecards, and investor relations presentations to showcase our claims performance.
• Drive strategic insights : Collaborate with claims leadership to define and monitor KPIs that measure initiative success and foster continuous improvement.
• Uncover hidden opportunities : Analyze data to identify trends, root causes, and areas for optimization, translating complex information into actionable insights.
• Build strong relationships : Engage with diverse stakeholders, adapting communication styles to effectively influence and engage organizational leaders.
• Be a master storyteller : Translate complex data into clear, concise, and compelling narratives for internal and external audiences.

What do you bring to the role?

• University Degree in Mathematics, Statistics, Economics, Finance, or Accounting
• 5+ years of experience in performance management, financial, or strategic roles
• Proven track record in business analysis and partnering, preferably within insurance or claims
• Exceptional communication skills, both written and verbal
• Expertise in data analysis, trend identification, root cause analysis, and translating data into insights
• Proficiency in MS Excel, PowerPoint, Tableau, and SQL
• Collaborative, results-oriented attitude with a passion for driving positive change

Salary Range : $69,000 - $127,000

We value potential; if you believe you have the right skills even if your experience doesn’t exactly match, please share more in your application and cover letter.

Benefits and Perks :

• Company share ownership program
• Pension and savings plans with company-matched RRSP contributions
• Paid volunteer days and charitable donation matching
• Educational resources, tuition assistance, and paid exam leave
• Inclusive environment supporting diversity and accessibility, including support for gender affirmation, BIPOC counselors, and programs for working parents
• Wellness and recognition programs
• Product and service discounts

We are committed to an inclusive workplace. If you need accommodations during the recruitment process, please contact us at [email protected]

This role requires successful completion of a background check, including criminal and reference checks.

Additional Information

• Seniority level : Mid-Senior level
• Employment type : Full-time
• Job functions : Finance and Sales
• Industry : Insurance

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